Napa Auto Parts

I had a tail light out, so I stopped by NAPA to get a replacement bulb. The first thing that stood out to me was that the the employee behind the counter greeted me with a smile and asked what he could help me with. I already had an extra bulb from a two pack I had purchased some time ago, but wasn’t sure if it was the right one for the tail light. The employee offered to come out and take a look at it for me. He pulled the bad bulb out and the replacement bulb I already had was what I needed! He replaced it for me and I was in my way! Now THAT is great customer service! His friendly and helpful demeanor were very much appreciated. I will definitely be back!

Very helpful staff. The sales associate was able to locate the proper fuses for our vehicle as well as windshield wipers. Even came out to the car to confirm the fitment. Made our visit easy and efficient. We were able to fix our vehicle in less than half an hour and be back on the road quickly.

If I have to go to an auto parts store, NAPA is my favorite. This particular NAPA has many tools in stock, including hard to find hub sockets and many specialty tools. They don't carry a lot of the cheap gimmicky stuff that the other auto part stores carry, which is great.
Plus, the store is staffed with guys that know about car parts, go figure!? So awesome!
They are career guys with knowledge and experience and care about what they're doing. I really appreciate that.

Gave me a good deal on a battery I'll never forget them they honored their price by mistake and it was in my favor and it really helped out so thank you Napa of Burlington

They are always friendly and helpful. Luis is awesome!! He could not have been nicer. He replaced my wipers for me in the pouring down rain with a smile and awesome attitude. Thank you!!

Thank you so much NAPA and especially Dan!
My battery died in the parking lot next door at an appointment and he came straight over and got it started in less than a minute! Wonderful customer service, I highly recommend this location!

I always come here to see the awesome Oscar! But today's help from Janice was the definition of great customer service! She made a warranty part exchange a painless process.

Help get the part I need quickly for my dad's pickup but in the end it I still hauled it home but still used it to remove the heater core hoses many times because nothing was going my way

A fantastic Napa store! These guys have everything! They were a great help on my project! Excellent customer service! Great job!

People are 1st class there - they go above and beyond to help you out with your automotive needs! You might save a few bucks ordering online- but I would rather pay a dollar or two more for the awesome service!!

Napa employees were helpful, kind, and fun. Got what we needed for a fair price. Will go back.

When you need to do it right!

One of my favorite auto parts store. The folks are always knowledgeable, have a smile and are quick to help.

good customer service thanks to kacey helped me to get the right part for my camaro

Good prices with their sales.Online orders are a little rough still though.Other than that still the best place to go for diy people.

Great car store always has quality parts and great service and prices

All ways AWESOME to get parts there. Friendly and knowledgeable . Keep up the great

Extremely knowledgeable and can get you any part you need. I'll never go anywhere else.

This is the place for good quality replacement parts. Replacing parts is not easy. When you do, replace them with the best quality part you can afford.

Always have what I need. Even weird belts that no one else has.