Premium Vision Care

Very good care here. Dr. Packard and his staff are all very caring and knowledgeable. No questions or time wasted when my daughter had an issue with one of her eyes and they took us in immediately. James in the front is also very good at his Job, he is very professional.

Dr. Packard is an excellent optometrist. He takes as much time as needed and listens to your concerns and answers questions. The staff is so friendly and accommodating. Wonderful location and easy parking. I highly recommend Dr. Packard.

Dr. Packer takes pride in this work which definitely has a positive impact on the entire experience. He is very thorough and walks you through each step of his exam and it's purpose. He will answer any question or concerns you have honestly with his years of experience. I've tried other eye docs but always come back to Dr. Packer and his team because they care, take the time to assist when it's time to pick frames. They all just make the process worthwhile, it's an investment in your eyesight, make sure your getting the best.

Dr. Richard Packard is a very passionate person about his profession. Dr Packard will take the time to explain things thoroughly and will do anything to help find the best solution for your eyes. Dr Packard also seems to care about cost effective approaches to finding what works best for you at a reasonable cost.The receptionists are always friendly and welcoming, and delivery for contact lenses is VERY quick. I would highly recommend this place to everyone.

I REALLY like Dr. Packard! He’s extremely caring and very friendly! The ladies at the front desk were also super helpful in helping me pick the right frames and understand my insurance. No question I’ll be going back!

Thank you James for squeezing me in with such short notice! Dr. Packard was very efficient and thorough with my exam. He listened to my concerns.

I've been a patient of Dr. Packard's for more than 10 years. Exams are a breeze! He recently referred me for LASIK and walked me through the whole process, even performing a pre-op exam himself at the laser center. I was often asked if I was afraid going into surgery, but I honestly felt extremely comfortable and well-taken care of. I knew Dr Packard wouldn't steer me wrong. Sure enough, I'm currently 3 months post-op and I'm healing as perfectly as my 20/20 vision! Thank you Doc!

Fabulous optometrist and shop. Huge Maui Jim selection. Did a great job of getting my husband a new pair of glasses after he crushed the first pair.

They had the best selection of frames of anywhere else I went in the valley and they were less expensive. Local owner with a minimal markup on both frames and lenses, in my opinion. Very good customer service and follow up.

Great service, quick exam, friendly staff, affordable price. What else could I ask for! Dr. Packard sure knows his stuff.

Was recommended by a friend. Had a great experience from the receptionist to the doctor himself. It's great to know businesses still care about their customers/patients.

Great customer service and Vision Care in Indian Wells!

My wife and I were scheduled for last Saturday at 12 pm. We showed up on time but nobody was in the office!! I called and left a voice message to call me back. We even asked the neighboring businesses if they know if any one will show up but to no avail. Unfortunately no one bothered calling us back to explain or apologize. My wife called the office today to try and get any explanation but again she was handled by a very unprofessional worker who scheduled us originally. She was not able and did not care to give us any explanation or apology for this negative experience. I guess the only good news here is that we are never going to this place again!

I had worse vision with the sunglasses made here than without them. Office did nothing, said they were correct, no refund. I had them made elsewhere and they are perfect. Expensive lesson

Racist and rips off people by providing cheap and old products to customers.

Unprofessional and overpriced for their contacts.

Dr Packard is a big talker and that’s it