Shoe Palace

I am satisfied with customer service Alyssa and Tada provided they were helpful with choosing pair of Retro Jordans , thank you guys your the best ✨🙏🤍

Martha was cool and very helpful.Thank you!

They got all the good shoes.

We bought our daughter the wrong size Air Force One’s (all white) and every place in Solano County was sold out of her size. We tried calling and got many unhelpful associates. Not willing to do much other than say so sorry. We finally found some in Sacramento (Arden Fair). The girl who answered the phone was very helpful and agreed to hold them for us so we can travel a couple hours (round trip) to pick them up. When we arrived another guy helped us who was just as friendly and helpful (it was busy too). She ended up telling me she had plenty but saw no harm in holding them for me just in case. They were very nice and understood what customer service is about. It’s not for everyone and people are falling terribly short now days in the customer service arena. Not this place, they did great! Got to give them a shot out!

Outstanding customer service no lie. Rep. Louie hooked it up. I am going to shop for my shoes at Shoe Palace from now on.

These people are great very honest I had a bit of a brain fart and forgot my shoes didn’t know what store I left them in the new one or the old across the hall they were both great. Even though they were Very busy cuz of the holidays. they really took their time without any hesitation or any complaining whatsoever and took the time to make sure I was sure I didn’t leave them there thank you so much guys.

Great customer service. At least, most of the staff. One seemed annoyed like she didn't want to be there.

My kids love this shoe store. Always want to go to Arden mall because they have 2 shoe palace stores across from each other. But shoe selection is great compared to other stores right now.

Excellent customer service always.. I could spend a bag or only buy one pair & they still give nothing but excellence

This place made shoe shopping a breeze. Great guys. Q

That young lady had great customer service I got two pairs of shoes and a backpack because they were so into my needs

They have great service always got my size!

Staff is really knowledgeable. Lots of help and explanation of how I walk. Also provides solutions and varieties of shoes that will help.

Great prices

They have a great attitude. And they know how to help

Very good service great people

My grandson bought his Jordan's.

Thanks shoe palace

Love this place

It was nice