Journeys

My son and I just happened to walk by Journeys and we were greeted with smiles and politeness by two young ladies. (Raina & Kaiya) We said hello back and decided to see what was in this store. I mean if it hadn't been for these two young ladies we would not have come entered. They showed us the new and sale items. And though I really hadn't planned on buying anything, I left after purchasing a really cute pair of Crocs. They explained the care and the many ways to wear them! We will definitely be returning to this location because of the expertise and and kind manner in which we were treated! Thanks again to a duo that deserves to be acknowledged. I also saw some converse I will be back for in two colors! Their names are Raina & Kaiya!!! Thanks again you two!!!! Please visit this location and with these two there us infinite knowledge and you can't go wrong! I hope corporate reads this review and promotes these two young ladies!!!

My boyfriend and I came to look for some chucks for his teen niece. Although we didn’t find in her size the shoe color she wanted, the lady at the register went to the back each time we sent her looking for a size 8.5., I think it was atleast 4 times. We finally found the right size, left with 2 pairs and some socks. His niece was very happy by the way. Thanks for your patience girl!!

The 3 people who were working at the time 11/7 at 9pm all 3 completely helpful.They had a lot of info about the product I was purchasing. They were so nice when we walked in and got my uggz in less than 45 seconds. I was in and out of the store in 3 min with a nice friendly conversation. This is very rare these days.

Such an enjoyable experience. Efran, the Store Manager, went above and beyond to make sure I got the shoes I’d been searching for, for weeks. Although it was not available in his store, he was nice enough to make some calls to have it shipped. The entire staff looked happy to work and was full of energy, that gave the stores atmosphere a positive vibe. Shout out to Journey’s Arden Mall team, for displaying how Customer Service should be done. Store Role Models 2021!

I want to say thank you so much to Aya Ford she was so helpful got me everything I needed and was still able to help other people there great at multi tasking. The store was clean and I was able to find shoes for my entire family I will be returning and I highly recommend this store for a yoir shoe needs I even found shoes for my grandbaby that matched my Adidas she has to be as fly as meme 😁.

Tons of cute shoes. Very trendy but definitely not poorly made. Any shoe you buy here is definitely going to last you. They're even starting to sell new & super adorable Ugg boots! Super helpful staff!

Journeys now that's a good story it was the cheapest and best store inside that mall we got our Converse shoes for $45 everywhere else was $75 and we got our backpack there for $50 everywhere else was $80 so that's a really good store to go to

I WOULD LIKE TO THANK KHIRA SHE IS VERY PROFESSIONAL,HELPFUL AND GOES ABOVE NORMAL EXPECTATIONS EVEN THOUGH WHAT I WANTED AT TIME WAS NOT IN STOCK SHE DID OFFER ONLINE PURCHASING I DECIDED NOT TO BUT THE SUPERIOR CUSTOMER SERVICE FROM HER DID NOT STOP THERE SHE INFORMED ME OF WHEN THE SHOE MAY ARRIVE IN-STORE CALLED ME WHEN IT DID I CAME BACK WHEN SHE INFORMED ME AND I LEFT SUPER SATISFIED,HAPPY AND WITH A SMILE.

Great customer service They took care of us I will be a return customer.. Thank you young lady for the great service.. Sorry I did not get your name.. We bought the skateboard and the backpack...

Great to get my converse shoes they carry in all colors

Love this place....best place to get nice shoes for a cheaper price

Always a great shie place!

Cool store for boots,staff are great

Good Choice For Uggs!

Outstanding service. Love the staff

Great customer service 👌👌

Nice customer service

love this store

Near my house

Kids shoe place