DSW Designer Shoe Warehouse

Andrea was so so helpful, patient and sweet. I had ordered a pair of tevas and the second time I wore them, a strap broke. I had already tossed the receipt and box, thinking it was going to be such a hassle to return these shoes. Andrea fixed the situation and shipped out a new pair to my house! Thank you!

Had a great experience at the DSW in mission valley San Diego. Andrea helped me out tremendously when we could not find my size and we ordered it to my house. The level of support Andrea gave was wonderful. :)

Monica is amazing she helped me right away of what i needed in the store. She gave me the best customer service ever. Thank you Monica for being so helpful and so kind.

Friendly staff, always ready the help and find the right size of shoes. Selection and prices are great, 90% of time I find something I am looking for. However for work out shoes I prefer other stores than dsw. Since vegan leather and vegan lifestyle is is style they should have larger selection and clean labeling for people who looking for non leather items.

The parking can be a little tough but I have always found a good selection of shoes as well as friendly and helpful employees.

Been looking for a place that has shoes that fit me and my 13 1/2 shoe size but sometime 14 when a small fit. I have finally found a place that sells half sizes. Thank God. Its been a struggle being 6'5 trying to buy the shoes i want. At this place ive found only a few shoes I like or wanted and having half sizes makes me very happy!

Got some shoes to destroy for running for now. They run a little smaller for 13 1/2 so had to get the 14s that fit perfect.

Good selection, epic employees and great prices. Just go early, parking takes a bit.

The store manager Allana made my whole experience at DSW a great and enjoyable one. I had a very complicated return and I was already anticipating that I would have to do a lot of convincing, explaining and proving things to the person handling my return. But anxiety didn’t amount to anything. I explained the situation to Allana. She listened intently and immediately identified a solution that addressed my concern. The whole exchange took less than 4 min and by the end of it I was so happy and relieved. Thank you Allana!

Excellent customer service. Service defined by how a problem is handled. I had an issue with a switched box/size pair of shoes and it turned worse as the replacement order received a week later was also wrong. But the manager fixed the issue and was very apologetic over the mistakes made by the store, refunding entire amount of the shoe once the correct pair was ordered and received.

Was looking at shoes online and DSW popped up. I haven't been there since they first started here and wasn't impressed with them back then. But what I found this visit was a much improved store with hundreds of shoes and more. Now I'm impressed! Selection, pricing and the overall experience way exceeded what I'd expected.

I was absolutely amazed at all the beautiful shoes I saw tonight at DSW. Young women are SO lucky to have so many beautiful pieces of Art to put on their feet nowadays. I wished I would have been so lucky in the 80's to have had a COUPLE of these gorgeous choices - let alone row after row the ladies have now. The truth is I don't need any shoes at the moment buuuut was given a $5 off coupon - heck that's all I needed for motivation. I was able to find two excellent pairs of shoes for less than $50. I am impressed and can't wait to wear my new purchases.

This place has the biggest selection of shoes with amazing prices. We purchased 4 sets during our visit. Will come back again!

I have been to many DSW stores and other stores, by far the customer service goes above and beyond at this location. The young lady looked for my size, called the other stores, then offered when I was ready at checkout to have them shipped to me.

I continued to shop and when I got to the counter another lady helped me, she placed the sale with my delivery information, she then asked a manager for approval for the discount price which they honored. It was so hassle free, even with it not being the initial sales person who assisted me.

I would return to this store again

My favorite shoe store and so much more. Kind helpful ladies to help me.

You'd be hard pressed to find a wider selection of casual and dress shoes in San Diego. While this is not a runner's or athlete's paradise, DSW has hundreds if not thousands of different shoe styles for men and women and youth. The prices are probably lower than in department stores, but more than what you'll find online. In addition to shoes, DSW is happy to sell accessories, bags, socks, leggings and even limited undergarments. The service is good and the store is clean. My one issue is that recently I purchased a $100 gift card in order to receive a bonus $25 gift card that I was told by two staff members would not expire. Well, we found out weeks later that the $25 card did indeed carry an expiration date :( My favorite part of the store is the large clearance rack where you can get shoes at 20-80% off (mostly 20-30%). So that helps to not pay such high retail prices.

Located in Mission Valley, just a good source for shoes! Huge selection, friendly staff. I believe I've bought my last few pair of shoes here. The parking lot is a pain in the arse so try and get here on off times. You'll definitely find a pair of shoes you're looking for.

Friendly and pleasant welcoming staff. Plenty of time to assist in looking for a particular brand. DSW nailed it.
"Mekenna" (sp), was the sweetest professional and compassionate person. Great selection. Great prices. Need shoes?? Go see them or deal with amateurs.

Excellent customer service! I keep going back even if this is not the location closest to my home ! Appreciate the service Tyler provided to me today when I got 2 different sizes sent to my home- he took care of it right away and ensured I got them sent immediately- that’s what I am taking about! Thank you!!!!

If you want to be dazzled by a huge selection of designer shoes at discounted prices this is your new go to location. This is the largest DSW in San Diego county. They have a wide selection of styles and sizes for men, women and children. I love this store! Be sure to sign up for Thier rewards program for extra bonuses like birthday free gift.

Lots of selections of high end shoes at affordable prices. I never know what a "good" show felt like and I went shop for shoes anywhere else now. Sure, a pair of Ann Kleins might be $40, but WAY more comfortable that the $30 pair at Target or Walmart!!