El Camino Self Storage

Scarlett was super helpful and ultimately chose this location because of her. I am really happy with my new unit!

One of the best customer service experiences in my life. The property manager, Tricia, went above and beyond and made the entire process a joy. I would recommend this storage facility to anyone. The units are bright, clean and well maintained.

The Staff is really really very Nice Manager Scarlett is so Nice. She always is very pleasant.

Love El Camino Self Storage here in Encinitas!! Scarlett and Elias are efficient, kind, and do a great job!! They’re super supportive with my efforts to consolidate and downsize as I simplify my life!!

This rating is for the excellent customer service, kindness, and patience I received from Elias (Eli) who works there! He has such a great attitude - everyone should have an employee like Eli - he cares so much about us customers, is so knowledgeable & helpful, answered all questions, was so patient, and such an honest person.

When I had a issue, I worked with Yarlet, & after some back & forth, all went far more better than my expectations!

The place is very convenient, with all 10x10 units on 1st floor, & 10x23 & above on 2nd floor. They have a big elevator & loading dock area with huge dolly-cart things to load up.

They had a buy 1 month, get 1/2 off 2nd month deal that's really great & saves money!

Good place - and Eli, you will always be successful with your amazing attitude!

I was very satisfied with the customer service and the service the Property Manager gave me. She was fast and very helpful with all the information.
I totally recommend this place.

The office was very helpful and understanding with my needs. Reasonably priced and clean.

Scarlett L. and Elias was AMAZING and helpful. Everytime I come to this location this team is so quick!! Thank you Scarlett and Elias for all your help.

I’d recommend this self storage to anyone.
I have rented units here for over a year. The facilities have always been clean and safe. The manager, Scarlett is the best thing about this place. She communicates very well and tries to accommodate any requests I make. It gives me one less thing to worry about.

Scarlett has made my El Camino Storage experience very delightful. I had some trouble finding the right size unit, and she was able to go out of her way to give me a tour and find the right one that suits my needs. She is always happy to talk to me about any concerns that I have.

What a pleasant experience first Cory set up on phone so kind and patient then I went by next day to sign contract and pay with Mgr Tricia she took the time showed me around very personable.They both made the process so easy Trisha fixed lock on unit I rented that same day so Grateful. I used the truck to move in & clean carts available to transport to unit just a breeze moving is never fun they took the stress out of it ! Many Thanks Happy Customer! The only bummer no restroom at facility 🙃

The branch manager, Tricia, is lovely. Prices seemed very competitive based on the little bit of comparing I did. My only suggestion is that the facility moves some of the parked RVs out of the loading dock area, because the parked RVs make the area too tight to pull the moving truck up to the loading dock when multiple clients are trying to unload at the same time.

Working with Tricia, the property manager, was amazing. She was kind, thorough, efficient, and professional. I felt like I was guided well from choosing the size of my unit through the move-in process. I was wary about using a storage facility, but she made those fears and concerns really dissipate.

Amazing customer service. Tricia was courteous, fair and super helpful. The facility is clean, with convenient hours and tons of choices. It amazed me I could sign my paperwork and have all my stuff unpacked in less than 1 hour. Perfect!!

As a Customer of El Camino Self Storage I am extremely pleased with Daniel's proficient service.He is polite, professional, courteous and efficient. A perfect representative of El Camino Self Storage. I am also grateful for the reminders when I do not pay my rent within first part of the grace period. Daily life being as it is , this is an added reason for me to keep at least one unit at this storage facility. I have been a customer for the minimum of at least 15 years with multiple units, two of which were much larger than the present one. This is the only comment I have made during this positive experience. I would recommend Daniel as a stellar employee.I give him a 5 Star rating.
Respectfully,
Robert Murray

Even though it's the 10th (last day to pay before late fees are assessed), a Friday, and the middle of global craziness, Tricia hustled to get my, and other clients', needs met and questions answered in a courteous, upbeat manner. I know she did a lot of juggling today and hit some obstacles, but she pushed right through. That, in my book, is commitment to providing Terrific Customer Service!

The facility is clean and well maintained. The property manage, Scarlett, is the best. She understands how customer service should be.

Customer service experience was out of this world! Beyond impressed with the team at El Camino Self Storage! Thank you for making everything so easy and smooth during a stressful time in my life!

Clean, well designed layout that includes LARGE elevators and storage doors. No squeezing into your storage unit. An actual loading dock for easy access. Rental rates are competitive, and hope that doesn't change.

this is Isela Cowen/not Alice James The driver was fast getting to help and very nice and courteous. I really like California Towing respond much much quicker than any other towing coming.The dispatch was also very Nice.