Palo Alto Medical Foundation

Their X-Ray department is awesome. If you do a walk-in, the average wait time is around 5-10 minutes. Super friendly staff, also.

Good doctors and lab available for patients

It was quite a difficult time for a person with a physical disability.

I have been trying to obtain primary care from this institution since early December, 2022. They gave me an appointment for mid February, but they cancelled with less than 24 hours notice. They are now offering me a new appointment for May, 2023. Six months of wait to access primary care seems excessive. Is this the norm for this place?

I am so sick of the lack of responsiveness and high prices of this group. I hate that they have such a monopoly in Santa Cruz. I have raging cystitis and have not been able to get my prescription refilled or had an opportunity to talk with an advice nurse, after being told that I would be called back yesterday. GRRRRRR. And as an HSA holder, I can NEVER get a quote on what a service may cost. Even when I call billing. they can't tell me what things will cost. What a mess.