Hair & Soul Salon

I’ve been having my hair colored and cut by Veronica for 7 years now and she has always been professional and works with me. She has only rescheduled one appointment when ill over those 7 years and is always on time or communicates any delays. I’m so proud of her for opening her own shop and recommend her highly.

So i decided to try out this salon, because my other hair stylist was going to be out of town. I got the owners phone number and texted her beginning of October for a haircut, no color just a simple hair cut. She texted back saying she works every other Saturday and could do end of November and gave me the time she was available that day, I took it and i ended the conversation with thank you see then. Comes the day of the appointment, there’s me and another girl both for a 9:30 appointment we both mentioned we made our appointment in beginning of October, she tells me when I didn’t get your $50 deposit (i kept text messages in case) and i said oh i didn’t know you didn’t tell me you required a deposit for a haircut, i was a new client and she knew that and didn’t mention anything in the messages? No other salon I’ve been to requires, for colors and extensions yes but why would i give a $50 deposit on a simple dry haircut? So she said I could come back later at this time when I’m available, like so inconsiderate of my time i said oh i can’t come back but thank you and left. So unprofessional, I booked this appointment about 6 weeks in advance for a simple haircut, never come to this salon. A friend also had a similar experience prior, just ridiculous. Take your hair needs somewhere else.