Farmers Insurance - Maria (Candy) Melara

Visited Natalie today and she was amazing. She helped my husband and I through our entire insurance experience. We were signing up for insurance on our own for the first time and she was very knowledgeable and kind. The office is also very clean and all COVID procedures are being followed. I would definitely recommend going to her. She will walk you through all the steps and make sure you are well informed.

Long time client. Natalie and her team are incredible!!! Super responsive and helpful. Amazing customer service skills. Upfront and honest with all information regarding claims.

She takes the time to interact and understand our needs. We have had several claims that were addressed expeditiously.

Natalie was very knowledgeable in explaining in detail about life insurance. She explained exactly how and where to get started right now. Very happy with her and the experience. Also Zeo and Courage are awesome!!

My wife and I came into Natalie’s office today to sign up for insurance and she was fantastic. She taught us about insurance before even beginning to plug in numbers. So if you are intimidated or unsure of how insurance works come to her and she will take care of you. It was an awesome experience.

I've been with Natalie agency since 2008. I love them. Anytime I have an issue they help me square everything out. If it's my fault or something they help. I've never had another office help me or teach and educate like they do. I like the dog greeter Courage too. Thank you!

Me and my husband didn’t know the details of how insurances works we went to Natalie and she explained us in such an easy way that now I can say that I know all the details of how insurance company works. I will highly recommend her. She has such a wonderful personality seems like we know her from ages and the office is very friendly atmosphere.

Great customer service! Every person we spoke to was very helpful and professional. Natalie really made sure we understood our car insurance fully and was ready to answer any questions. I appreciate the time they took to speak with us every time we contacted them. Good people and great agency! I highly recommend you go here for your insurance.

Natalie was very helpful on understanding what type of coverage my family and I would have. I had never been educated on our vehicle insurance and she gave me a very good understanding on what we actually pay for now. Very friendly! Highly recommend her!!

Natalie has always been professional and sincere. When I had gotten I to an accident and was called her to file my claim, her first response was of our well-being and safety. She has such an appreciation for her clients. Natalie goes over and beyond a business relationship. She truly treated us like family. She's efficient and straight forward with your policy. Truly 1st class service.

Highly recommend coming to this particular office. I drive from Modesto, just to come get the personalized one on one customer service. They have all of your insurance needs, home insurance, life insurance, car insurance. With everything online nowadays you don’t know exactly what you are getting. Come see them! Make an appointment. You will leave satisfied knowing you chose the right people.

Best insurance agents ever! Honest and well knowledge. Heather won me over with her knowledge about insurance. She explained every detail about the products that were offered. She made sure I understood what I was getting. I’m super happy with my decision. I recommend Natalie, Heather, and Farmers!

If you don't know much about insurance walking in, you definitely will walking out! Natalie and her staff really take the time to educate you on the basic concepts of insurance and more! They make sure that you understand not only what they are explaining but how their world of insurance works. Nobody explains insurance better than them! I would suggest to go in with an open mind because they genuinely care about your needs. Natalie herself is a great agent. One of the best I've come across. I'm thrilled to start business with them. For the first time, I'm paying a company and understand everything that I'm paying for...which you can't say about most places. Give this agency a try, you will not be upset.

Natalie and her staff are so professional. From the moment you walk into their inviting office you are greeted with a smile and you know that you will be taken care of. Natalie is awesome at explaining the details of existing insurance coverage and helps you navigate through several options, so that when I leave the office I am very confident that my family and I are well protected with customized insurance coverage to meet our needs and our budget.

Natalie was so helpful! She educated us on our policy and advised us on life insurance. I feel so much more secure about the decisions I'll make in the future. You can tell she loves her job and that makes such a difference! Thank you so much! ❤

I can say first hand that this a professional, Ethical, and Honest office. It’s an inviting and family centered environment. Always offered coffee or water 😊 as soon as you arrive. Most of the time greeted by Courage 🐶 who is so adorable. This office goes above and beyond by Educating clients on the smart way to shop for insurance. No one leaves without knowing the facts. Natalie is very professional and knowledgeable. She makes sure her staff resembles the same. I’m giving this office more stars because they are awesome!!!⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

I've had my home and auto insurance with Natalie for 6 years. She does her best for her customer. She always finds me all the discounts, make sure I am not over charged with anything. I put my whole family under my insurance. So I was always looking for agent that I can trust and Natalie is the one. She really cares for her customer and make sure you get good coverage protection for your home and auto. She checks with me every month and spends time to explain every question that I have about my insurance. She is open with everything. She is very efficient when it comes to accident. She will really help you out and go by every steps what to do. I had car accident last year and I called the Natalie. She answered right away and explained things I need to do. I felt relief that my insurance agent was help me out with situation.
I highly recommends her office!!!

Excellent customer service. Natalie Mercado explained everything with great details helping me and my father understand everything about the insurance policy. She also answer every question and every concern we had. If I had to rate her from 1 to 10 she got a 10 fursure. I will recommend friends and family coming with Natalie for insurance policies.

Natalie and her team are the best! Not only do they take the time to explain everything, they also provide everything you need to take care of your insurance needs! I highly recommend them to anyone. Call today and you won't be disappointed.

I have been with Natalie at Farmer's Insurance for over 5 years. She is amazing! Very personable and knowledgeable. She is willing to take the time to make any accommodations that you need. I could not imagine a better insurance agent and I'm very happy here.

Meeting with Natalie and team provides security and a better understanding regarding our insurance plans. We feel secure and confident with our current coverage and future investments. Have been a satisfied customer for 11 years.