Complete Repair Services LLC

I had a really good experience having my craftsman riding mower serviced here. I have a 54 inch 3 blade mower. I have hit many rocks over the years and more recently a large retaining wall stone while mowing heavy grass. It is well used and in need of service. I dropped it off knowing it was more than sharpen my blades. I didn’t ask for an estimate, I just said tell me if the crankshaft was bend or worse. I then got a call to go pick it up. My wife ask how much it was going to cost and like a financially responsible husband I told her I had no idea. She informed me the bill could be massive and that I had made a mistake not getting the estimate. I thought, I am the one who just said fix it so this is probably going to hurt. When I arrived the gentleman went over what needed done, what didn’t and what to keep an eye on. It required 3 new blades which were remarkably inexpensive. After all the service I was shocked to have what I thought was a very low bill. I felt fairly treated and will take everything to them. They also have a lot of power equipment, grills, tillers saws edgers. I think this place is an asset in our community. I will support them. They were friendly straightforward and kind. I can’t believe how well it works now. It’s a smooth ride.

Great service, friendly staff. I'm a mechanic that had a problem locating a mower seal. They were able to identify the seal and had 24 on hand with a price that beat the internet. Part Department was knowledge, front counter lady super nice, and the owner, Pat, super friendly. Will continue to use them when needed.

We're knowledgeable and help me figure out what part I needed for my old lawn mower.

We had some emergency work done on our generator when it stopped producing electricity (it was our only power source at the time). They had it up and running the same day, everyone was friendly and helpful and they didn't overcharge. Would definitely use them again.

Best place in town! Reasonable pricing, decent & understandable waiting time. The 2 ladies at the front desk are as helpful as possible, made my experience so smooth. Pat the owner is a great guy, real fun to be around. The mechanics there are all in good spirits & were able to answer any questions I had about the repairs on my mower! Highly reccomend!

Complete repair service has been one of the most knowledgeable and professional shops I've been to. I especially like the extensive parts inventory they offer. Personally I find that their extensive knowledge of all brands comes without parallel. I'll definitely be returning. Thank you crs!

I WISH WE CAN WRITE A REVIEW ON CUSTOMERS LOVE THIS PLACE! BEST SHOP IN TOWN! REASONABLE PRICING... I SEE LOT OF COMPLAINTS ABOUT MANUFACTURER WARRANTY ISSUES AND CONSUMERS NEED TO READ THE FINE PRINT OF THAT POLICY IT DON'T COVER ANYTHING ALSO WITH WHAT ATTITUDE DID YOU COME IN WITH! FRONT DECK GIRLS ARE AWESOME & VERY RESPECTFUL ... SADLY THEY ARE UNDER STAFF BUT KEEP UP THE GREAT WORK CRS :)

I can’t thank Pat,Scott and the crew at CRS the have consistently provided great service in a timely manner. They keep my fleet of mowers weed eaters snd chainsaws running great. I can’t recommend them enough. Eric Prehm owner of LEVEL UP PROPERTY SOLUTIONS.

Everything I have done at Complete Repair Services has been handled with excellent customer service. From buying parts for my mower to having my saw repaired. Great value for your dollar!

I recently had my lawnmower serviced there for the 1st time and the customer service and service to my mower was amazing. Also cost was very reasonable!! Great staff!! Will recommend to my family and friends!!

I was in need of a zero turn mower for my new property. I needed a commercial model for about a 3 acre yard of grass. The one I was looking at getting, was a month or more on back order. In a chance meeting during breakfast, my wife and I met Scott and his wife. After talking with them for a few minutes, I told him what I was looking for in a mower, and he said that he was co-owner of CRS, and that he had just the model for me at his shop. My wife and I then followed them after breakfast, to his shop in Tumwater, to take a look. While Scott went to get the mower we had talked about, he let me ride a limited production, midnight addition, Ferris mower that they had out front, as I had never drivin a zero turn before. When I got done, I put it back where it was sitting. The mower he brought out was a nice unit for sure. Ferris makes commercial lawnmowers for golf courses, and make awesome machines. This was one of their smaller models (52in.cut). My wife told me that, that's the one you're going to get, to which I replied, ya I know, I could never afford the Midnight (61in.cut), to which she replied, no that is the one you're getting. To which I replied, WOOHOO! (I Love my wife). This was a limited addition, only 500 produced, totally decked out with everything you could think of in a zero turn machine. Scott gave me a great deal on it, so much so, that I purchased a garden trailer as well. He then loaded it all up on his flat bed and followed us home to deliver it that day. I have had some interesting things happen to me in my lifetime, but this was the best one for sure. I got to meet some super AWESOME people, after just moving to this area, and got a great deal to boot. I Highly recommend Complete Repair Services, in Tumwater Wa. Either Scott or his dad, Pat McConkey, can help you with all of lawn tractor, large tractor, yard equipment, sales and repairs (AWESOME machine shop). Give these guys a call, you won't regret it.

My pressure washer would run, stop, start, run, stop...... Took it in and when I got it back it did the same thing. When I took it back Pat the owner, put it immediately on the bench and found the trouble and had me back on the road in 20 minutes. While the trouble wasn't fixed the first time they made it right without quibbling. You don't find that much these days. I've had nothing but good experience with them.

Full disclosure: I worked with the owner Pat back in the mid-1990's.

I bought a generator from CRS back in 2012. When I bought the generator, I'm sure Pat told me to use non-ethanol fuel and I guess I forgot or just got lazy. This year when the power went out I pulled the generator out and found the crankcase filled with gasoline and oil. Apparently I didn't get the fuel shutoff valve all the way shut and the carb was gummed up. I called CRS and talked with Bill who said they weren't really backed up and if I got the generator in to them early I may get it the same day. That's exactly what happened. I dropped the generator off at 1:30 PM and got a call around 4:00 PM the same day that the generator was ready to go. It just required a spark plug, air filter, new oil and a carb rebuild. CRS had the generator back to me before the power company could get the power back on. I couldn't be happier with the service that CRS provided. My power just went out again, and I'm writing this review under generator power. Thank you Pat and the rest of the CRS team.

Did a great job dialing in my pressure washer to the correct specs. Pat the owner has over 30 years of experience. If you have any questions ask him and he'll be glad to answer them.

These guys do the best small engine repair. Everything is first class. They work hard and put in a lot of hours. Complete Repair Service is my go to repair shop.

CRS is an experiences and skilled repair facility. If a part is not available they will fabricate it.
The mechanics have keep our 1940 Allis Chalmers running perfect, keep our 25 year old rider looking new, and always greet us with a smile.
It is rare in today's Covid 19 climate that such welcomes are evident, but at CRS goes above and beyond to meet their customers and guest, you are always welcome to stop and pet/visit with their furry customer service reps!

They have great service. Took my chain saw in and a approx. one week to get it back ended up being ready that same day. They also have a lot of traeger accessories.

Friendly staff, willing to do the research for an old piece of lawn care equipment.

Wide Knowledge of small engine repair,
Though busy, they try for a timely turnover.
Parts availability will dictate length of time.

Bill is awesome in customer service and repairs. Very knowledgable staff and will go out of their way to do what they can to insure that your satisfied with their repairs.