Firestone Complete Auto Care

We came in and got an oil change and even though it was early in the morning, we were seen right away and received great service with a smile! CJ made sure we had everything we needed and made us aware of the Preferred Customer Program. We live in Allentown near another Firestone location but, will continue coming here for service. Keep up the good work guys!

It is always a pleasure to work with this location. The employees are wonderful, polite, and understanding. They try their best to help me out all the time, and I always appreciate it. I especially appreciate a polite worker by the name of CJ. He is careful, inspects my vehicle, and fixes the issues extremely well. I will be coming back.

I was a little unsure if I wanted to come back to Firestone due to the fact your prices are slightly higher than most places . I took a chance your mechanics are fantastic, they took me out to my car and showed me everything that was wrong with my cars braking system. He seemed to be very knowledgeable in what he was doing and he gained my trust . So yes, I may have paid a little more then I wanted to but now I know the job was done right . Yes I would recommend Firestone to friends and family but I would also let them know your prices are higher and let them decide.

They were short staffed but it didn't keep them from being incredibly nice, welcoming and efficient. I feel so bad when places are down people - this time of year with illness paired with the holiday/end-of-year-rush, it's rough out here! Wish I could help - but THANK YOU to the folks at Firestone for being so pleasant, having a nice, clean waiting area, and taking care of my car. This is why I keep coming back to this location. Thanks a ton!

Got a good deal on some Firehawk AS for my Q50. It's been a few weeks on them and so far no issues. The tires are sticky and handle well. Definitely more quiet than the Bridgestone run flats it replaced. Customer service was friendly and drop off pick up time was acceptable. Probably won't use them for service issues but definitely for tires.

The customer service at the lehigh valley mall location is incredible. They are extremely friendly and took excellent care of me and my car. I am definitely going to come back for all my car needs.

The services were great and they call me when it was completed on time. The clerk was polite and take time to explain all details of the work.

Had some issues with my car leaking oil. The Firestone team was able to get me and take care of everything. Turned out to be a lot more than I expected but they were incredibly friendly and professional. Had an issue with the check engine light being on the day after I picked it up and they got me in the next morning, cleared it up and got it taken care of at no addition cost. Shout out to Derrick who did an excellent job explaining everything to me and showing me the issues. Not my usual garage but they treated me like I had been going there for years.

They were very friendly and helpful. The work was done neatly and correctly. They didn’t try to over charge or tell me I needed things I don’t to over inflate my bill.

Wonderful service and staff! Very kind, got my car done quickly and were honest about all services needed! Just moved to the area and now they have a life long customer! Kudos to this Firestone team!

Thank you, thank you Firestone! You guys are amazing! Outstanding service! I've been going to you guys for 15 years, at least. Thank you for your understanding and help. Thank you for your kindness, shown to myself and my daughter. I appreciate all the effort made to make my experience positive and pleasant. Great job guys! If you're reading this and have car trouble, this is the place to go! God bless.

This was the friendliest Firestone I have visited. They were very knowledgeable and helpful. They stayed within their estimated time of service

One of my tires was damaged by a screw, and replaced by Firestone in Whitehall. I was back on the road quickly and at a fair price. Andrew and the team were kind and provided exceptional service.

They were very helpful. Nice, and I got a great discount.

Friendly and knowledgeable, will give them business again. Very happy with the work.

I called on my way to work when an engine light came on and they were able to take my car in within 15 minutes to do a diagnostic! Very rarely do I go to a mechanic and they aren’t rude to me because I’m a woman and might not know a lot about the issue, but these people were so kind, respectful and helpful! I really appreciated all their time and patience today.

I've been dealing with Whitehall firestone for 20+ years, and have had regular maintenance and inspections done on 6 different vehicles throughout that time. The employees have changed over the years, but the customer service hasn't. Yes I did run across some issues with work I had do there, but they are always quick to resolve any problems. If you are looking for tires, oil changes, or car inspections I suggest giving them a try.

This is the best Firestone I would talk about. I love coming here because it’s very convenient and very great put Victor was very helpful for me

I am so thankful for the people that took care of my Jeep! Overall, their service was wonderful, but in particular, they saved me a bunch of money. I thought I’d have to get my valve stems replaced, but they were able to fix them. Also, I appreciated all the updates I got via phone and email during the service. Everyone I talked to was very professional and courteous, but special thanks to Kyle for helping me out!

I've been bringing my car here for awhile now and I can say without a doubt this has been the best place in the valley ! The technicians always go over in great detail what's wrong with your car and the best suggestions to get it fixed. Always leave a happy customer.