Tillys

Today I was so impressed by a young man's customer service. My daughter wanted a vest up high and he proceeded to take down every single one in order to find her size . He did so gladly and with zippo attitude and while opening dressing rooms for others. I have received attitude for far less from other stores. She even ended up not getting the vest because they didn't have her size , he maintained his good attitude even though he did all that work for nothing. I wish I would have caught his name so he could get recognition. I really appreciated the good customer service as it is really rare these days .
The girl who checked us out was also very pleasant.

I had a wonderful experience shopping in your store. The associates helped me locate a sneaker. They were so helpful and displayed excellent customer service. (Which is rare nowadays) I will definitely be back to buy more stuff

Last night me and my husband went to Tillys with our four year old daughter, who is very high energy. While my husband tried on clothes the staff and manager interacted with her and allowed her to pretend to work with them. At the end, the manager gave her a keychain for her hard work. BY FAR the best experience I've had shopping, ever. Thank you to the two kind staff and the thoughtful manager! You guys made Aubrey's night! She's still talking about her "job".

Nice store, decent clothes at a relatively decent price. Unfortunately Tilly’s as a brand doesn’t make pants longer than a 32” inseam. So if you’re any taller than like 5’10 you’re gunna have cold ankles tryna shop here

Really nice selection of items, but if an item isn't on sale it's severely overpriced for what it is.

The employer think they are high end in Allentown. I lived in california for 10 years and the tilleys over there are chilled, down to earth and friendly.

Nice but over priced on select items

i never make reviews but in this instance i have to. im a very shy person, so when i go shopping id like it to be a smooth experience. at this store, when i walked in today i wasnt greeted at all. there was a group of boys around my age who seemed to work there and instead of helping me they kind of just stared at me and kept talking to each other. it made me very uncomfortable. i had to wait for a fitting room as well and tried to catch their attention for what felt like forever. and when i did eventually get into the fitting room, there was hangers on the floor clothes hung up. overall didnt end up buying anything but definitely did not feel welcome at this place👍

oh my god man!!! VAT THE FACK! i com to tilly buy the clothe for my beautiful daughter birtday and the staff wa soo unsupport cuz day r scare!! this yong boy give me a bad see at me. i come in store and the worker looking so sad bored. the store soo silent like die and i go to different store call pacsun buy clothes for my girl. i will report this store for v bad servicee!!! !!

I visited Tilly's last week and experienced disaster. Not a single employee offered too help me. The staff are full of clueless teenagers and have no idea how to do their job. The store was a mess and clothes where everywhere. Lack of professionalism and a store ran by children.

this location is so damn messy. There were dust bunnies on the sweatshirt I tried on and NOTHING WAS FOLDED or ORGANIZED which made me have a hard time picking out what I wanted.

This location use to be good but the quality of service and cleanliness is now POOR. never shopping at this location again

Went to this store today, staff was very unattentive and unhelpful. Disappointed honestly because I was hoping to find something nice for my son but I could not because of how much of a mess this place was.

this store customer service was barnacles! was absolutely ignored when i needed some language help, store was so dirty , A RAT JUMPED ON MY HEAD , NEVER COMING BACK ONG ‼‼

I placed an order for curbside pick up or I had the option to go in the store. I opted to go in to save them the trouble of walking outside of the Lehigh Valkey Mall. The line in the store was extremely long. I asked an associate if she could help me since the order was already paid for!! I was told no I had to wait on line as if I was in-store shopping. I asked for the manager...Vera the manager was EXTREMELY RUDE and condescending towards myself and my husband when I asked to speak to the manager. This is the most unprofessional store I have been to in a very long time. To top it off, Vera had the audacity to walk away from us as we were talking and said "have a nice day" in a sparky voice! I will be calling corporate to follow up on this incident!

absolutely horrible staff. my mask fell below my nose and as i was pulling it up the one employee very rudely told me i couldn’t be in the store if i couldn’t wear my mask properly and she told me i was putting everyone at risk. then proceeded to follow me around the store before getting her manager to tell me to leave for no reason. overall very HORRIBLE store and would never ever recommend this to anyone. please DO NOT shop here.