west elm

The design staff is extremely helpful and knows the product line inside and out. While shopping online has its place, for an important decision about upholstered furniture you really need some design expertise and to feel and touch the fabrics and see how things are constructed. Great source of inspiration and beautiful items for gifting.

Best staff ever. Basically on a first name basis with all of them now after decorating a few rooms. They go above and beyond and are so helpful. It's a big reason why we keep buying things from West Elm. On top of that the quality is great and style is just right. Recommend it all the way. Oh and get stuff you want shipped to the store and then pick it up there to avoid crazy shipping costs.

Rebecca was incredibly helpful in the designing and shopping process. She was a consummate professional, had great energy and excellent suggestions for our new home. In addition, the store did a great job of making sure things were sanitary and socially distant to protect customers. Highest praise for this store and Rebecca!

Love the furniture at West Elm. It is modern, classy and reasonably priced (saved $1,200.00 at the August sale). I took advantage of the one hour free design consultation and came away with lovely furniture for my new condo. Kathy, my design consultant, was fabulous. She gently pushed me to consider options outside of my zone, and at the end she was right. She also educated me about practical choices for choosing furniture (e.g. for back comfort). I left the showroom with no obligation to buy and never felt any pressure.Everyone at the West Hartford store was friendly and helpful. It was a delightful experience.A week later, I returned to the store and placed my order.
I am a satisfied customer and will consult with Kathy in the future.

Leah was very happy to help us! I never had such a great experience shopping elsewhere.

Very nice location, and friendly staff 10/10

Furniture selection is very good all of the employees are friendly and helpful. Definitely stop by and check out their merchandise.

Beautiful decor to choose from - very upscale, if willing to part with a significant chunk of change, you'll get something one of a kind.

There's always something for everyone. The associates are very friendly and helpful.

Fantastic selection and lots of great deals. Friendly salespersons.

I live so clise to jimmies pixxa right next door great place to eat

Incredible furniture. One of my favorite places for a beautiful home

Very nice store, great selection

Very nice and let us take photos

Excellent selection and service!

Such helpful staff!

Love this place!