Action Sports

Top notch customer service from Mike! I upgraded my ski gear this year and was very apprehensive. Boot comfort was the number one contributing factor that initiated the search for new gear. Mike was so easy to work with and super patient with me as I tried on numerous pairs of boots. He set me up not only with an incredibly comfortable pair of ski boots, he built an entire set for me including skis and poles within my price range. If you are looking for knowledgeable and kind ski gear experts, look no further.

I love mom and pop sports shops. I stopped in here just to buy some snowboard wax and I end up staying for about an hour and trying on some snowboard boots. Nick a sales reo) was extremely helpful it was so nice to talk to someone who's a snowboarder like myself. At first I started talking to him about the new kind of equipment and then I found myself trying on a pair of boots and I was just so impressed how he was able to spend the entire time that I was in the store with me and not even get distracted nor did his boss come over. long story short if you want personalized customer customer service then this is your shop. The prices are very reasonable and before I spend money at a big-box store I will support a small business any day all day. This is a well-established Sport Shop and they have been there for over 30 years. Stop in and im sure you will not be disappointed.

I highly recommend this shop. I bought my son a bike, my daughter a snowboard and bindings. I left my sons snowboard to be tuned up. Everything i needed was there, beyond my expectations. The staff is knowledgeable and extremely helpful. They carry excellent products and the pricing is on point. I was so impressed with the customer service I received. There are items such as the ones this shop sells you do not want to order on Amazon, you need to see, try out, and be sure you are buying what it is you need. SHOP LOCAL and SUPPORT your local SMALL BUSINESSES.

Action Sports in Old Saybrook is our top spot to get us ready to ski. The staff is always very helpful and professional, and they make it really easy to get everyone in our family squared away. And though we have a range of needs and abilities, AS of OS is able to serve all of us. We go several times each season, and always leave happy and excited for our trip.

I've been coming here for 5 years for my snowboard equipment needs and they never disappoint. You need it? They have it or will get it for you. Period.

Wow thank you so much Action Sports! We were camping at Hammonasset Beach State Park and my little guy had a crash that bent his chain ring disk and was in terrible distress. They quickly hammered it straight and put it all the parts together again. Best part they did it all for free!

This is honestly one of the best bike shops I have been to. With the bike industry boom going on right now it is hard to get quality service and the parts I need in a timely fashion. I spoke with Dave (the store manager) over the phone prior to coming in and he ensured me that my bike would be up and running in time for a vacation I had coming up. My expectations were blown away. Dave and his crew really took great care of me and I cannot thank him and the shop enough. Thank you!

A+ Shop highly recommend. Staff very friendly!

The staff at both locations are superb! Everyone I worked with was extremely knowledgeable about bikes, and went above and beyond to get mine to me. I’ll definitely be back for all biking and other outdoor sporting needs. I highly recommend this family business.

I would definitely recommend buying from this store. William Dill was professional, knowledgeable and helpful with my purchase. He took the time to make sure I received the right product. I have purchased products from Action Sports numerous times and have consistently received great service from William.
I recommend having William assist you in all your purchases at Action Sports.
Mark P.

Action Sports of Old Saybrook took care of our family. Shelby is knowledgable and professional! Chris is patient and can fix anything! Very friendly, very helpful. The store is clean and safe too. Thanks so much!

Shout out to Shelby and her great team at Action Sports, Old Saybrook! They helped me figure out the right Thule Cargo Box for my trip, and did a fantastic job of installing the cross bars on my Land Rover. Shelby's the best!!!

I got a flat at the end of a long ride and made it to Action Sports just before they closed. They were all to happy to help me and changed my tire in just a few minutes! Thank you!!! Very helpful staff!!!

Dave was a great help in assisting me in buying my bike. His customer service and overall store customer service was excellent. Like the extended life time service guarantee.

Brought in three kids for seasonal rentals. Shelby had us properly fitted, paperwork processed, and out the door in 30 minutes. Great experience.

I brought my board in for a tune up very last minute. The staff was so nice and Understanding and took my board in and said they would have it done by the weekend.
Thanks!!

A solid go to spot for outdoor gear. A decent variety of really good gear. Minimal soccer mom turned wanna be outdoorsy northface/Patagonia junk.

Excellent courteous staff and knowledgeable. They set me up with a new snowboard package and had me on my way in no time. Great job!!!

Great seasonal ski rentals

Fantastic service! Shelby helped me get the PERFECT boot fit and is very knowledgeable in snowboarding.