FedEx Office Ship Center

I left the store with a smile on my face, and walked a few blocks before even noticing that it was pouring rain! Lou not only went far above and beyond to help me with my print job, he absolutely made my day and lifted my spirits with his excellent energy and commitment to being an amazing human. He assessed my needs and took action to address them (exceeding all expectations) without even a moment’s hesitation. It’s people like Lou that make this world a lovely place to live in, and if everyone were to approach their jobs and human interactions the way he does, we could truly create heaven here on earth. It’s not the size of the task, it’s the amount of heart that goes into it. Lou—is all heart. This guy deserves a raise, a promotion, or both. Kudos to you Lou, you are the change we all wish to see in the world. Keep being you.

I really appreciated Johnny's help and knowledge about the store. This place was way better than staples lol. I loved the staff's energy. Also my flyers came out perfect!

I went there to print some documents today and had trouble sending them through the print and go email. Luckily for their exemplary customer service I was able to printer what I needed and continue with my day. I would recommend the folks who work there to anybody.

All the staff members were super friendly and accommodating. Had an issue that wasn't easily resolved but the staff members took almost an hour without complaint or hesitation to help me make sure it was resolved properly. Couldn't have asked for a better experience!

Great staff. Great customer service. Never to busy. I'm normally in and out in a timely fashion. The only downside is finding parking.

Staff here are very kind and helpful.
I have had no issues with packages when shipping through this location.

I have to give Chris a shout out for being so patient with all his customers - I watched him a few times during that right before 6pm overnight shipment rush and people come with a lot of shipments today someone was shipping like 3 suitcases. This Fed Ex is the only one I know in the New Haven area so you can imagine being downtown it’s gets so busy. I would help Chris out if I could and I feel Fed Ex should get him some help even though as I said he holds it downs and in my opinion has great customer service. I actually was kind of rude my first trip to this place because the dumb sign that saids for credit you need a photo I’d - I actually had a debit card and flipped out I had to run back to car to get my license for a debit transaction and my debit had a picture I even wrote also debit on sign , yet Chris never responded he took some deep breaths and carried on with his customers including me, This guy needs to be acknowledged by corporate and I hope y’all appreciate his hard work and dedication and passion for each package or issue he handles. A loyal worker normally doesn’t get praised or compliments / Thank you Chris I appreciate you and I hope Fed X does as well.

Delivery person, David, was courteous, helpful, and timely. Truly an asset to your business.He was a perfect gentleman. Thank you for your expert delivery today.

Very friendly staff helped me chose the safest packing options for a delicate piece of equipment. The process was very quick! I highly recommend this over the post office.

Really like this location. Chris is very helpful and friendly, I always get good rates, and typically it ships fast.

The only option on a holiday, I was dreading going BUT my experience was absolutely a breeze. So easy!

This FEDEX office is the most efficient and friendly of all shipping facilities I have used. The staff is terrific. It's a pleasure to interact with them.

Friendly staff. Well located place.

Super friendly staff. Great service.

Everything was all good here

Picked up a package nice workers

I GET MY STUFF WHEN THEY SAY😊

Friendly staffs!

Fast and efficient