Rockville Family Practice

Never had an issue with RFP. Professional, nice staff, they listen and diagnose.

My family has been with Rockville family for a few years! We have always been treated with kind and caring service, they have always accommodated our needs. Polite, professional. Highly recommend. We will be with them for years to come!

I had a wonderful experience. This was my first visit and the M.A. was exceptional! She was so friendly and kind! As far as Susan she is awesome! Thank you all for making my visit so pleasant!!

Dr. Gianini is the best. Super friendly, knowledgeable and just down to Earth. I would recommend her and this practice to anyone.

I love all the ladies that work at this office, they are always pleasant and upbeat. Same day appts for sick kiddos are always a plus too!!

Communication through patient portal is a great idea in theory but not too efficient.
Haven't had much faith in their diagnostic skills. I have seen both the doc and one aprn both of whom are nice but couldn't figure out what was going on with me. Seeing a new aprn and hopefully she will restore my faith. At this juncture with medicine being corporate instead of personal, I can't put all the fault on the practice.

With the exception of one dr (possibly a PA or NP) they were all helpful and polite including the nurses. I give it a one star because the receptionists are horrible. They never call back. I called multiple times around February/march 2020 and again in November 2020 and have never received a call back (mind you its march 27 2021) This isn't the first time either. When i did get a chance to get an appointment the receptionists were rude. No to mention while waiting to be seen I've watch the receptionists not answer the phone. And no they were not with anyone. Currently looking for another place to go to

I will not attend Rockville Family Practice (RFP) office again. I went there after receiving a positive pregnancy test and the GP there (I don’t know her name because any time I have gone, I see various doctors), said I had a chemical pregnancy because their test came back negative. I explained my symptoms and that multiple home tests came back positive. I went to a different doctor, an OBGYN, which they reported and proved that what RFP said was false. The doctor I saw at RFP didn’t even attempt to suggest a blood test or anything. She completely written me off as not pregnant and wanted me out of the door. Us patients are nothing but $$ to these “doctors.” I’m better Off seeing a naturopathic doctor who actually cares about my health instead of a doctor who is getting paid a generous salary to just push me out of the door. I am even better off diagnosing myself off Dr. Google and finding home remedies. Please, try to see a naturopath if you can and if your insurance allows it. These people don’t care about your health and wellness- they care about your co pay and pushing you out of the door.

Rude receptionists, they turn their phones off so you can get through. They never call you back. I called at 11:40 and the phones said closed for lunch from 12-1 it wasn’t even 12 yet. I didn’t feel like a patient to them, they made me feel like I didn’t matter and they didn’t seem to care about what I was going through

Went to the emergency room today and was given their number for follow up. They refused to give me an appointment even though they have a contract with rockville to do so. Horrible horrible people at this place.

The providers are nice but I can not say the same for the staff especially the front desk staff. Attitude rude, negative and condescending.

I drove a half hour to get to an appointment at 4 PM and I called them to let them know I would be 10 minutes late .... I have never met a more rude and unfriendly receptionist in my life I don't think she should be working with the public in any regard and after debating whether I got there at 4:11 or 412 (because yes she is that ridiculous

Very very rude and unprofessional people