CVS Pharmacy

Melissa is the greatest, most professional, & friendliest pharmacist we have ever dealt with. She always has a smile and welcoming attitude. To us, she is so fun to deal with. Employees like Melissa are very few & far between.

Melisa is always friendly, professional and ready to answer any questions I may have about my meds. She is the best and love CVS! Dubuque Iowa
Jorge Rangel.

The pharmacist, Amanda is super helpful, and very patient. I was suffering from extreme stomach (nausea). She worked so hard on getting me a RX for protonix. That is just one example of how gracious she ha . (and is) been from the 1st day she started there.
I greatly appreciate her working at CVS in Dubuque.
I would rather give Amanda more that 5 star, 5+☆!!!

Thank you for all you do, with all you deal with, very kind, efficient,
Respectful and pleasant to deal with.
Sincerely,
Becky A.

The Dubuque Target Store CVS Pharmacist Amanda, is OUTSTANDING!! She is efficient, knowledgeable, patient and respects the privacy of patients. She is super polite and is always willing to help or answer any questions you have.

Very nice pharmacy with great workers. Very quick to get my prescription filled.

So happy I chose this CVS as my pharmacy!

It worked❗We were able to get our prescription while one road 500 miles from our home CVS.

Very nice and friendly.

Pharmacist very helpful and kind. Quick pick-up most of the tine.

I have the experience waiting in a long lines the employees not finding customers prescription buy more and less lost it I had to tap on the counter just to get their attention because they won’t look up after standing there for more than 10 minutes and you’re not very helpful in the least I am seriously thinking about switching pharmacies because of this

I came in to help my fiancé retrieve his prescription that was called into the pharmacy some time around 3-4 am seeing as the need for the medication was due to an early morning emergency room visit. We made it to the pharmacy around 3:30 in the afternoon and were told we have to wait about 20 minutes or so. A little odd, but he's used this pharmacy prior and has had to wait before. We both wait patiently and when we go back up to see if it's ready, while it is, that's when things got messy. While I was waiting for the pharmacy technician to actually help us (bless her, she tried her hardest to be as helpful as she could) the actual pharmacist is helping more customers. Due to close proximity, I hear an additional 3 customers out of the 5 she helped have other issues that obviously took them all VERY off guard. For their privacy I won't be explaining further. The line of people waiting was exceptionally long and both myself and my fiancé felt as though the pharmacist was incredibly sassy, uneducated about the procedures needing to be done, and overall had poor customer service etiquette. One gentleman actually completely left the line citing "I can't wait, this line is going nowhere." It was only after AN HOUR of waiting that we finally got what we needed. I understand the medical field is busy and the substances' being passed over the counter can be lethal if not kept in check. But to treat customers like they're fools while also being INCREDIBLY unhelpful and unsupportive is no way any medical professional should ever act. I give them 2 stars because I know one bad employee doesn't mean the whole pharmacy is bad, and the technician was lovely, but really, this needs to be mentioned in the possibility of any further cases.

I've been here a few months. Every single prescription I've had. For life saving medicine (Type 1 Diabetic). Has come week(s) late, or had some other crazy issue where they have to reorder or are waiting on the tooth fairy to call them back. One time I had to wait 20 minutes to pick my order that the app told me was there because the pharmacist couldn't figure out that she spelled Adam with 3 A's. I move around a lot and have had many pharmacies. This is the worst. I'm tired of torturing myself. I shouldn't be waiting for insulin and sensors because of people's consistent and stupid mistakes.

Terrible customer service. They didn’t have the prescription I needed and told me I had to call a different pharmacy to find out where to get the prescription. You would think they would call the doctors office and tell them they don’t have the medication and see what could be done. But no they told me to do their job instead. I called the doctors office while standing at their window and they wanted to know what they had that was similar so I was telling them what they had while the pharmacist set it on the counter for me to read the boxes to the office!!! I’m supposed to get my prescriptions from CVS for my insurance so wasn’t sure what to do and when I asked them at CVS they didn’t know the answer to that either. Very frustrating!!!

Called to see if they stocked a certain medication and was told they’re “not taking new patients at this time” lol I don’t want to be a patient just sell me my pills…

Have been trying to call for two days. Some pharmacist answers and then says please hold, leaves you on hold for hours. Extremely unprofessional.

if you know, you know.
shoot - doesn’t let me do zero stars..