EZPAWN

Amazing staff. Especially Courtney! She always delivers the right deal while utilizing fairness and honest integrity. All the staff operate in the same fashion though and I recommend doing business with any one of them...Brad, Ken, Sara or Laurie! I will continue to do business with EZ Pawn for many years to come! Thank you for one wonderful experience after another!

I would highly recommend going here! I’ve brought a few bikes here and every time Brad the store manager is very fair! I think he does a good job during the transaction at making it fair and not being biased or unreasonable. The store also has a lot of great items from electronics to tool to many other great items! Why pay retail on great items when you can go there! Check it out. Whether it be selling or buying this place is it! Thanks to Brad!

We have been here several times. We always get treated very well and the employees are great. They are very knowledgeable and do everything they can to get you top dollar for your stuff. They have a good selection of items for sale. Nothing bad to say about EZ Pawn.

Went in for a loan on some items. Asked for what I thought would be fair and the actually offered me more. It was nice not to be low balled when you're in need. Staff is friendly and will treat you fairly.

Fantastic store! The staff is always kind and they're always in a great mood! I definitely recommend this pawn shop. They will take care of you.

This is my wife’s account. But I promised that I would fill this survey out. And I’m not one to do this ever really. But they are the only place in town, and I am being literal that it is the only that did not short change me on my pawns value. In fact helped me out with more than I needed. My cashier was an older gentlemen named ken. I came in flustered because of how my day had been dealing specially metro pawn( they where rude and lowballed me like crazy.)
But he was kind. Did a wonderful job of actually talking to me and calming me down. Which btw is not his job. He went above and beyond. Love this place and will one hundred percent return

Good Afternoon,
My husband & I recently took a visit to EZ Pawn Shop located on Broadway in Council Bluffs on 07/09/2021. What happened to be an accident trip, as we were looking for a shop located next door, immediately Ken, the salesman and his co-worker I believe by the name of Laurie (excuse me if I’m wrong) assisted us. While my husband went to visit the shop next door, Ken did a tremendous job assisting me not knowing if I was interested in buying an item or not; he took his time. Little did we know that this shop would become one of our favorites! Ken was highly professional in all aspects. We purchased a TV for our sons birthday that is in amazing condition & thank Ez Pawn Shop & their amazing staff. Thanks Ken!! -Kylee & Cody Nichol

Great people n easy to buy or sell n great layaway

The politest staff and best customer service I ever encountered in my life .
Their so professional at there job , without judgement.

As far as pawn shops go, they provide fair pricing on loaned and sold items. While many people become upset over how much their items are appraised for, they obviously are new to pawning items. No pawn shop is going to give you the $400 you want for a $500 item, they have to make money to stay in business.

Every time I go in they always have such a great and positive attitude and always willing to help! And thank you to Ken for always making sure the customers are happy!

The lady that assisted me was a very good help. Told me what I needed to know and was able to do the best she could with what I had. Highly recommend!

I brought a ring with a receipt from zales. Tryd getting some money out of it because my ex fiancé had left me months ago. And they’re saying it’s fake...this rings not even close to being as fake as the people as the people they have working there.

The employees at this store are very helpful and knowledgeable. I had a pleasant experience and ken was a lot of help.

I absolutely love this place I would recommend anyone I know who needs a loan to come here...
The manager and all of his staff are very polite and knowledgeable of the merchandise they take and sell..
As well as the fair pricing on loans as well as merchandise sold....I'm a customer for life

Ken was a pleasure to work with. I would highly recommend EZ PAWN if you have anything to sell.

Tammy was so patient and helpful I will absolutely be back because of the great customer service I received!

personally my favorite place to go ive never been lowballed i felt like every single employee cared about me however if you are buying an electronic please send a few extra coins to buy the protection plan

Ken was an amazing pawnbroker. Very personal able and kind! I highly recommend going in and dealing with Ken!

Wonderful customer service. Prices are easy to read. Gives me the most money for my items.