Dairy Queen Grill & Chill

Pinky decorated a cake for our granddaughter. She made the cake amazing capturing all of her favorite things

I ordered an ice cream cake for a birthday celebration. The cost was reasonable and the cake was a big hit with everyone. I don’t eat fast food often, but I do enjoy ice cream and I’ll be back for more!

We ordered a birthday cake for my daughter, and they did an excellent job! Customer service is always great, very friendly staff.

Full service dairy Queen with a great menu and lots of selection. The staff is all friendly and polite it wasn't overly crowded and the dining room was clean. Overall great experience.

Must try triple choco brownie with extra cocoa fudge.. I loved it

Great family fun! Great food 😋 The best service. Very nice people run this establishment.

Sounds crazy, but I’ve never had a Blizzard before. It was DELICIOUS!!

Best DQ I’ve ever been to. Read through the comments and you’ll find many snobby, stuck-up western Shawnee elitists complaining about “Dairy Queen”. Some people you can never please. I have specific expectations depending where I go to get food. I’ve been to many a DQ and this one beats the others. My favorite thing is how consistent their food here is always hot and fresh. Sometimes you have to wait a little, so what? Probably because they are busy making it hot and fresh for you. It’s worth the wait for me.

Some of the best service in Shawnee. Always service with a smile.

We’re so happy that this DQ is running so much more efficient now. We ordered on the app and the wait staff was there waiting to look for our orders. Great blizzards!

Solid DQ. Good product and hard working staff.

It's been 8 months since I made my review and I want to update it to my most recent visit, compared to my visit at two other Dairy Queen's in Kansas .. I now am craving a cheeseburger and fries, or chicken strip dinner from This Dairy Queen! The food is hot, fresh, looks delicious, tastes delicious! There is another dairy queen, I've been there 5 times and knowing things happen, kept giving them a chance, but I've come to the conclusion, it's not a big deal to them if the food is good or quick.
Hands down, this is the best Dairy Queen (Shawnee Mission Parkway and Midland Drive) to eat at in Kansas!!
My favorite is the 6 piece chicken strip basket, so I can snack on it again later! The beef cheeseburger, prepared when I ordered it, with fries, filled me up and I was very satisfied! The ice cream desserts, have always made me smile! 😁

First off, I want to say I am not an employee of this franchise! I do know through my visits and nosey socializing that there is a brand new General Manager at this location that has served working every area of the restaurant for a long time 80 hour weeks sometimes to earn the position so he could have the opportunity to make sure your 100% satisfied with your food & overall service, including speed!
It's important that your overall experience is a positive memory!

I've seen a lot of disappointed comments in the slow drive through service. One comment was someone saying the food was probably not prepared until after payment...that is accurate. Most quality fast food restaurants wait until the order is placed before preparing your meal to assure you have the best fresh hot food flavor!
I do know your feedback and suggestions are welcomed and appreciated while they strive to tailor this location to the people in the area it serves!
So instead of your comment here, jot down your concern on a post it or piece of paper, leave it on the counter or hand it to someone in the restaurant! Its your place, they are there to serve you!

Although not everyone is pleasable, I also learned they are working on finding a way to keep employees happy with their job so they keep coming to work! Fast food service turnover is unbelievable and constantly training new people always puts a door block on the services you get, anywhere! But if they can get a solid crew trained and that keep coming back happy to cook, make your frozen treats, it can only get better from there! Not any one or 2 people can get 20-30 cars through a drive through in a dash!

I was just there, wait time in drive through is improving, but it also has some room for more improvement too!
Remember, give the New Managers a chance and share your ideas!
Of all of the Dairy Queens, thia one os my favorite! It's always clean, thw food is amazing for being fast food and the people are friendly!

Always fresh and delicious. Staff was friendly, service was good, food was delivered in a timely fashion. Highly recommend getting the app so you can order dessert during your meal, but it's not active yet at this location. Then you can get dessert without it melting and avoid the line.

Love this place, only thing is parents need to stop letting their kids run around while they talk or play on their phones

Best food and their blizzards are out of this world delicious. I went there 3 days in a row just for their ice cream treats. My whole family loves their ice cream and their food.

After driving to several Dairy Queens for a M&M treatza Pizza. This location had plenty and continues to have them in stock. I usually don't like ordering when its its only teens. I know its rude. I just hate the attitudes or when they just don't listen in general. Not the case at the DQ all the teens/young adults were polite, helpful. Listened to my kids picky orders and got them right the first time. They are the only DQ to get my Ice cream pizza and sack it for me. These teens went out of their way to be kind courteous and helpful.

Our drive-through order of drinks and fries was quickly provided. The fries were piping hot out of the fryer and delicious!

Me and my dad went to Dairy Queen after his doctor's appointment and we both got dessert

I love this place. They always take really good care of me and I never have to wait for my food for very long. It is clean and the service is fantastic!

This is one busiest locations in Shawnee, but I think they are the best. Blizzards are always well blended and line moves quickly. Store is very clean and staff is very friendly!