BURNETT AUTOMOTIVE

Took my car in on Thursday morning with the check engine light on. Was met with a smile and how can I help you. Explained my cars issue and was told they would be able to check it out. Give me a ride to work and called back with issue and I told them to go ahead with the service. I picked it up on Saturday. I met with the same kindness.Grade A service from them

They were able to get me in and told me what was wrong. Nothing could be done the same day (20 minutes before closing AND right before a holiday), but they were able get me taken care of so quickly! They explained everything to me, and made sure I understood and didn't have any questions. I greatly appreciate their help!!

They work really fast, even when having to order specialty parts. I love how Dave explains everything in terms that normal people can understand. Overall, I am very happy with my services here and would recommend them highly!

We made the switch to Burnett’s about 5 years ago! Best decision I ever made… for my vehicle and my bank account! I absolutely recommend everyone taking their vehicle to Burnett’s! Their communication and customer service is exceptional! They do not push services on you and give you a heads up if there is anything that may need fixed or changed in the future. Again, I highly recommend taking your vehicle there! They’re the best!!!

Have taken my vehicles to Burnett’s Automotive for years and they always do a wonderful job. My trip this time was just for an oil change and tire rotation - completed quickly. The staff are always friendly and informative!

I forgot the man name that I was talking to on the phone but he was the same one that checked me out when my service was done. He has did a great job on letting me know that my tire maybe able to be repair, instead of buying a new tire. I appreciate his advice. Once I brought it in he said he can repair it. Just by him taking the extra step to finding out the problem and trying different way to solve it other than getting a new tire. I will be doing all of my auto business with this company in the future. Customer service was a great experience & a good impact on my Saturday afternoon. I hope he keeps up the good work

I own a 2014 BMW and it's not always easy to find a good shop. Burnett was able to diagnose my brake problems and get the parts within 24hrs. Great Job Thanks

We had taken my fiancés suv in Monday for quite a few things. They were very honest and upfront about everything wrong and pricing. They went over all pricing before starting anything on the vehicle. Wednesday, the car was making the same/similar movements again. They got us in Thursday morning and worked with us and fixed the problem. Thursday we picked up the vehicle, the movements were gone but there was a loud noise that hadn’t been there before. We took it back this morning and they spent all day working on it trying to figure out what was going on. As of now, everything is finally fixed and working properly.

As much of an inconvenience this was with work schedules, finances, etc… everyone we encountered was always polite, honest, calm, and so so helpful. They worked with us without any questions asked. This was our first experience here and although we were here multiple times (we do not believe these were problems arising after being worked on more so it’s an older vehicle), the customer service made us loyal customers.

I took my car in because it was acting up. I had talked to Firestone but my friend said Burnett is where she has always taken her car and they are very caring. It showed from the time I walked in and was greeted right away till when they gave me a ride home and showed honest concern about my well being till when they called to give me all the details. Definitely will go back if anything is wrong again

Burnett's had a record of my purchase of tires, though I had nor been back there for several years because I had moved. They finished rotating my tires in the time they promised. They gave me a verbal as well as a written report as to condition of my brakes and tires. I know I will get good service there for my vehicle.

The staff are kind and very helpful with their explanations. They call through the process to let you know the needs and costs. They also let you know what things can be delayed for a future repair and what repairs are immediately needed. For financial planning this is truly appreciated.

We hit a pot whole and it was 3 minutes before closing their store. They took care of us anyways and got us a new tire super fast! Super nice and friendly.

I was on my way to work when I had a flat. I managed to make it over to to Burnett's. I ended up getting a new tire because the slice in the flat was too long to fix. New tire on and off to work I went. Service was very nice and informative. Thanks to all the employees.

They did a great job! They got to my car way faster than promised. Gabe and David helped me and was very nice and courteous. Any more issues with my car this is where it will go. Thanks Burnetts Automotive✌

Burnett Automotive is the only place that I will take my car for service and repair. They're very professional and do great work. They communicate thoroughly with their customers, are personable, and their prices are extremely reasonable. They are the best and I highly recommend them for automotive work. Nancy

Great service and attention given by the staff. The mechanic thoroughly explained what went wrong with my HVAC problem, and quickly fixed the problem in less than two hours. It was a lot better than going to Firestone, where they refused to even look at the cause of the problem... and would have taken a lot longer if they did.

Gave me huge deals, cost cuts, and were completely understanding. Fit me in immediately for an alignment that was overdue by a year or two. Three new tires. They are so kind.

People were very helpful and thorough with what my car needed. Great price and quick service!

A great Saturday afternoon and then you catch a bolt in your tire. It’s never an opportune time for these things to happen and would most likely have ended the day for most. But we stopped in at Burnett’s and they had us fit in a half hour and out the door in another forty five minutes. Great staff all around with a great attitude and even with a hungry toddler the atmosphere was welcoming with a waiting area that is most definitely better than most. I would recommend Burnett’s to anyone looking for quality service.

They are super friendly & helped me find a good set of reliable tires for the mileages I want. They are very easy to work with. I highly recommend them to anyone.