TownePlace Suites by Marriott Wichita East

Beautiful room! Very comfy bed. Super nice shower. Whole kitchen setup. Super friendly staff. The 3rd shift lady makes homemade cookies for the residents free for the taking (very delicious too I must add). This was the nicest hotel I've stayed at in a very long time. They actually care about their customers and make sure their taken care if. Highly recommend. I'll be back for sure.

Everything about the hotel itself was great. Dee, at the front desk, was beyond exceptional! She displayed superior customer service that you just don't seem to see anymore. Her personality is perfect for a customer service role. While my dad and I were out for dinner, he received a call that my step mom was having a medical situation back in the room. Unable to get back in time, dad called Dee at the front desk to ask for her assistance in the matter. Without hesitation, she hung up the phone and went to our room to help. Minutes later, she called back and said everything was taken care of. Thanks to Dee and her willingness to help, an emergency was averted. Thank you, Dee, for going above and beyond. You are a true rock star!

On the road AGAIN! It's always been a great experience (so far) staying at a Marriott location, and this was no exception. Clean rooms and lobby, very friendly staff and a pretty tasty breakfast. The expandable desk and a full sized coffee pot in the room really puts this over the top. The bed was a bit too soft for my taste, but we can't have e everything!

Over night ! Chris is awesome was very informative and helpful VERY HELPFUL probably the best customer service I’ve had from a hotel. He’s fully energized and constantly cleaning organizing and helping future and current customers. Thank you so much for such an amazing experience

The rooms here are absolutely beautiful and have a full kitchen so worth it. The halls are super long and remind me of the shining. I think it would be completely awesome to decorate it as the shining for Halloween.

The staff is probably the friendliest staff I've encountered at a hotel. Free, fresh cookies at the front desk! Water and pink lemonade are always available. We needed extra pillows and towels, and they didn't act like it was a bother to get stuff for us like some hotels do. The rooms were clean. The sheets and towels didn't have stains. The shampoo, conditioner, and body wash provided in the room are good quality and smell amazing. Breakfast was good. It rotates, so if you stay for more than one day you get a variety.
Everything was clean - from the parking lot to the lobby to the room to the courtyard. You can tell they take pride in their hotel.
The mattresses were super comfortable, so a good night's rest was easy.
Highly recommend this hotel!!

We had a leak that was large enough to force us out of our home for almost a week during the repairs. We work third shift and needed a place to stay quickly. They were able to help us out and we couldn't have been more pleased with our choice on where to stay. They were pet friendly, the rooms were comfortable and clean as were the rest of the property. The bathroom was spotless! Staff was amazing, warm and helpful throughout the day and night. Taking my dogs out, despite the time of day, I always felt safe as the grounds were well lit with lights from the hotel itself and the highway nearby. Wonderfully located but didn't make you feel like you were right in the middle of all the traffic and people. I will always recommend people here from now on. Thank you so much!!!

This is a clean and comfortable facility. Front desk staff were helpful in finding me the best rate. I appreciated the cookie display upon entry. My room was compact but well furnished.

I was on the 2nd floor near a stair well, so heard more people going up and down in the night than I anticipated. Also had light pollution in the night from the green glowing clock, smoke detection unit with light above my bed, and black out curtains that didn't quite black out so movement in the parking lot below would let light into the room.

I really appreciated the tub/shower combo (pics attached), but slipped getting in due to no slip resistant features, and found the only grab bar to be high up on the far wall near the toilet. Really need at least one more, perhaps mid wall at a lower level, to make this more friendly to accessibility.

I hate to come off as negative however. I spend much of my year in hotels and on the road. This was better than many, easy access from the road, and exactly where I needed it to be for my morning plans. Would definitely stay again, and also recommend to friends.

We had a good experience at Town Place Suites. It was a very nice room. Nothing fancy, but we weren't there for fanciness, we were there to comfortably rest. It was simple, clean, and everything worked. All the appliances and most of the furniture appeared to be quite new. The bed was comfortable, it was quiet, and we slept well. The breakfast was interesting... instead of the usual scrambled eggs and sausage that most locations serve, there were (packaged, personal size) warm spinach and cheese crustless quiches. And my husband had his waffles, he always loves that.

I stayed here one night while on the road and This place exceeded my expectations. We checked in super late and the person working, Kyle, was extremely kind and professional even late at night. The rooms are SUPER clean from the bathroom, to kitchen, to the bed sheets. It has a decent breakfast, nothing special, but it gets you going to get back on the road! Spoke with the two front desk people the morning I left and they were both warm and pleasant at 7am:) I will always stay here when I pass through Wichita.

My stay was top notch, all the employees were extremely nice and professional except for one who I don't remember his name but I think its main main owner. He was not as polite and homey vibes. But main people that stuck out was Steve who was the most polite humble being I have met in a hotel setting. He was always up to make sure we had everything we needed and went above and beyond to make our experience nice and feel like home after ours was taken. I would recommend to a friend due to staff besides higher up. Maybe he could learn some hospitality from Steve and the others

There were one or two minor negatives. The place was homey and comfortable. The breakfast was good. The room was clean. The staff were pleasant and friendly. If I ever ended up in Wichita again I would definitely stay here! Definitely recommend!

These people try and succeed. The rooms are a good size and comfortable with all one could basically need. Breakfast options are slim, but normal for Townhouse. The staff is helpful and seem very happy to do what they can. It was much nicer than a newer one we had to stay at last week. Plus, there are fresh baked cookies. :)

Steve and the staff here were extremely helpful after my house caught on fire and we needed somewhere to stay, they kept the room clean and helped us with everything we need, including help us replace somethings we lost in the fire.

Steve and his staff are extremely friendly and caring for their customers. Definitely would come back if I had to 😊

Tons of room if you have more than 4 people. Room was clean, staff was friendly, only minor issue is the breakfast area is very small. The breakfast itself was fine, just no space to sit or move around.

The room was clean and nice, the staff was always there when I needed clean towels or anything. The bathroom door was broken the day I arrived, but I did let the staff know instantly and they fixed it in no time. Great hotel, super recommended.

Friendly people, clean rooms, comfy beds! We will stay here again.

Although our stay this trip was only one night, I look forward to staying in a TownePlace Suites on our next longer trip. The kitchen amenities were fantastic! The staff was helpful and friendly at check-in, breakfast, and check-out, even though we had three rambunctious kids. And I love that breakfast is until 10am on the weekends! The beds were comfortable, the sheets were high quality, and the pillows were perfect. Very pleased with our stay, and we will definitely be recommending to others in the future.

Nice clean remodeled rooms. We had one tiny problem in the room. Staff came to fix it and while they were there cleaned the entire room and replaced our towels. So the service was awesome! They had free snacks and breakfast. We didn’t partake but it’s nice to know they were there. We had our pup with us and he was more than welcome to stay. Very happy with the whole place and I would recommend this and stay here again.

Wonderful staff, front desk guy is always friendly. Housekeepers make sure we always have fresh and clean towels. Staff is always smiling and greeting us every morning. Soft beds affordable price. It's WORTH IT!