Park Ave Acura Service & Parts

Brought my Acura in for a small issue, and the service department was unbelievably helpful and made me understand everything every step of the way! Would absolutely recommended! The manager made me feel like all my concerns were valid and was happy to help!

Thank you to Chris odgers and the team for handling the recall on my 2020 rdx. Service was quick no fuss no muss. Springfield Acura fell short and I wont be returning there. F. Rodriguez

Great service experience. Helpful staff. Friendly faces as soon as we walked in. Spoke with the service manager, Carlos, and he was extremely helpful and knowledgeable. Highly recommend.

I have been servicing my Acura at Park Avenue for a few years now, and every experience has always been super positive. Chris and the team are extremely friendly and never ever push unnecessary service upgrades.

Had to bring my car in today for an unexpected issue and Chris recognized I had to get to work and ensured they would fix the issue as quickly as possible and as always they did. I cannot recommend the Park Avenue Service Center enough!

I have went there for 7 years. Service is so fast and nice. Good coffee is always there with apples and some snacks too. Seats are enough to use. After service they wash cars.

Excellent service.
Fuel pump on my Acura MDX 2018 year was broken. Despite the fact that there was no warranty, they change it for free.
Special thank to manager Chris.

I recommend this service to everyone.

What a wonderful experience at Park Ave Acura ! Came in for a recall on my car not expecting to be inside at all ( which is why I took my dog ) . Well they opened the doors willingly to my big ol Rottie and everyone loved him. Thank you for accommodating me and my dog with water and a cool place to sit while we waited. They were quick and all very friendly to me and my pup. Look forward to coming back here and dealing with all the same wonderful people again !!! I appreciate it& so does Remy !! 🐶😊

Fantastic service department! Got me in last minute with an emergency, had exactly what I needed, and had me out under 2 hours. Tomorrow the service manager is a game changer and takes every customer VERY seriously!

Great staff, great advisors, great service manager. The only place to take your Acura for the proper service.

Pulled up, and someone was there ready to help me with my visit. Was there only 15 minutes to drop off and explain my problem. Then, a loner car .This was the fastest in and out. Then when I picked up it was about the same amount of time and they had fixed my car. Thank you

I had my car serviced here and am extremely impressed. Mr. Williams was professional, helpful and efficient. He made the entire experience smooth and straightforward and now my car is running better than ever. He went over every service in detail before moving forward and I couldn’t be happier, thank you! Highly recommend. :)

First , I want to explain that I have been coming here for years . Today, I want to thank my consultant Steven. He is always very helpful and kind . He was able to determine what services needed to be done and provided great service . He was genuine on what needed attention and which could wait a bit more . I appreciate the honesty. I highly recommend him . Never had an issue with a service here . I will say sometimes it can get busy and you might need to wait a bit longer than usual , however , it’s all about quality .

This review is well deserved!!! Chris thanks for delivering the best customer service today. The maintenance staff was on time with scheduling. Chris was amazing. I didn’t reserve a loaner in time and he got me a loaner for the 90 min turnaround for my B1 and B2 service . I was in and out. I normally go to Paragon Acura in Queens but they dropped the ball big time. and the top level service I received today… I’ll never go to Paragon again. Park Ave Acura just got a new customer. 5 stars for the outstanding job today! Happy holidays Park Acura team and thanks again!

Amazing service today at Acura Service in Maywood NJ. I was in and out and my service consultant Steve Almonacid was super nice and accommodating. I was a little cranky at first because I thought that someone jumped in front of me, and I would be there all day, but Steve took care of me. The actual service was performed with full detail of everything about my car and the cars status. I am very pleased with the experience and the service. I will definitely return.

I live in the Paramua area and own a Honda S2000. I took my beloved car to a local Honda dealer back in 2019, and here are my notes: "X Honda Dealership - 46,400. Oil change, air conditioning, various maintenance. They wanted $2,000+ for the A/C, $600 for the brakes, $210 for the battery bracket (that was still in the car), $100+ for the windshield washer (that worked after a moment with a soft brush). Total rip-off? Feels like it." Point is, if I can't trust your business, or your mechanics, I'll spend my money elsewhere. I absolutely trust Park Ave. Acura with my car - they are honest and thorough.

We love the high level of service we receive from the Acura dealership.

Park Ave Acura makes every effort to make service visits smooth, professional, & up to the high standards that always make our visits very pleasant.

In addition to having a pleasant experience, we are also receiving the highest level of care, skill, and parts that keeps our vehicles running as great as they do.

When an opportunity to experience a service visit at another manufacturer occurs, such as a family member taking their car in to their brand
dealer, it may be when the high standard of service at
Park Ave Acura is realized.

I had a very positive experience when I had an oil change done yesterday. The advisor who was assigned to me was Steven. He was very professional and his costumer service skills were excellent. He explained everything that was done to my car. Will definitely ask for him on my next visit. Thank you!

Carlos Duarte the Service Manager’s customer service was impeccable. He reached out to me to get my vehicle recalled service. He is a great asset to this business.

They have been treating me well for many years. I love their service department. This is one of the finest Acura dealers in the nation and service exceeds most luxury brands. Yes you will be more comfortable and get better service than at Jack Daniels Audi.

My sales person, Alfredo Sierra, did an amazing job in helping me find my new TLX at a great price with no hassles. He was considerate of my time, keep in constant touch with me and had all the paperwork ready for me when I got to the dealer after a hard days work. The last thing I wanted to do was spend hours at the dealership. I was in and out in less than an hour. He was patient in explaining my cars features and answered all my questions. He even called me the next day to see how I was enjoying my car. He's a great guy and an even better sales person. I would highly recommend him for your next vehicle. From another satisfied customer.