PacSun

First let me say what a fun experience to a not so great day!! Alec is a great employee, down to earth fun and spunky! I have worked in customer service for seventeen years , I take pride in being fun and always smiling .... So does Alec ,your business is lucky to have him !! I'll be back

I came in today and was greeted by a lovely smiling young lady by the name of Bre who was very helpful and attentive. She was very helpful and I will definitely be a return customer! Awesome little store! Thank you PacSun

Good customer service, friendly, the front desk lady showed me to a sweatshirt that suits me.

Their employees are amazing because they have time for you. unlike some stores

Great service, friendly associates, 10/10 would recommend for all your clothing needs.

Great Store with so much cute mom jeans, and tops for male and females

Friendly cashier, great customer service

Great deals

Fun stuff but not a huge selection or the best prices. Worth a try since it’s in the mall.

Being a former employee at another pacsun, customer service was WHACK. Nobody offered to help me, the 3 employees were talking to one another and getting a fitting room was a hassle. C'mon y'all get it together.

closed at 5:30 on a monday? no sign or notice? just wasted my drive over. needs new management

I went in last night on April 1st. To exchange some denim shorts that I ordered online that did not fit I wanted to get a different size. Worst customer service I have ever had in my life. I will be calling corporate.

Such a horrible experience tonight. Out of the 3 people that were working there, none of them greeted us as we walked in. The first girl wasn't sure how to do the return which is ok but the other girl that helped her was flat out rude to us. Will never shop there again

Worst customer service ever. A shirt has a original tag of $30 dollars for a size L. And the exact same shirt only in a medium was marked $35. I wanted to get both and asked why the medium was $5 dollars more. The employee then states they are both $35 and would not honor the $30 t-shirt because it wasn't his fault it was miss marked. I then asked him if I would have just brought up the $30 dollar one would he have honored it to me and he replied yes. I ask how that made any sense considering I would have paid $35 for the one that said $35 but didn't think I should have to pay $30 for the one that WAS CLEARLY marked $30. The guy responds (without me asking) that he is the manager and would not mark it down for us because it wasn't his fault. We decided to skip out on purchasing from that store because he was extremely rude and unprofessional. If he really is the manager he needs new training or to be fired. He lacks customer service. The whole time he was sitting behind the counter with some female talking to her rather than helping us. When we were walking out the female worker sarcastically yelled "Byeee" to us. I have worked in customer service for over 10 years and I know that is not how you treat a customer. I will never shop at this location. I recommend that you don't as well.

The staff never acknowledged me once and I was the only one in the store. Very rude and obviously not motivated to make a sale. They were too busy talking about being managers to even acknowledge me leaving. I won't be going back.