Kohl's

I ordered something online and needed to return it. I only had to wait a couple of minutes while the person in front of me was being helped. It was no problem to return it to the store even though I had gotten it online. Staff was very pleasant and helpful.

Dayna at Sephora is phenomenal! She’s friendly, knowledgeable, and helpful! We love going into her Lafayette Sephora!

Good quality merchandise attractively displayed. Service friendly and efficient. I purchase most of my clothing and other items from Kohl's, either online or in store.

I was amph'ed by the colorful array of products and the largeness of the store. I rarely come to the mall but am always pleased to check out a local brick-and-mortar establishment. However the staff was unhappy so early in the day. I refuse to subtract a star because who knows what's cooking. The price for the item I came for cannot be beat. Just smile. It's all good.

This is an excellent store, we're excellent customer service is always given.
Honestly, it's the customer service that I come back for that, and you're really good pricing.

Fay was awesome! Very friendly and welcoming! Love this store and always hit at least one on my travels ❤

The Kohl's associate, Faye, has waited on me in the last month 3 different times by chance. Faye acknowledges me every single time! I tease her about being my personal checkout associate! Go Faye!!

Kohls Sephora was fantastic! Caitlin was so so nice and extremely helpful and quick with finding certain products I was looking for, including ones within my price range. Dayna also checked in to make sure I was finding everything alright and both were a huge help!

We had trade some shoes for a larger size and buy a pair of jeans! Who doesn't love to go to a store with stored Kohl's cash a receive their jeans for free!!!!

Love this store always have quality of everything and quantity and they give you extra Buck rewards. One of my favorite places

The Lafayette Kohls is a very friendly store. They had a nice variety of clothing; they just didn't have what I needed. I did find some other clothing that was very nice. The check out was easy and she was very friendly. Great experience.

Staff were very knowledgeable an focused on customer service. Recommend the store!

Caitlin in Sephora is always so helpful and kind! I love coming in every time and getting Caitlins help! I will always recommend this store

Very clean store, associates are wonderful and helpful. Easy to find what I’m looking for. Kohls has always been my store to go to. AND.. I love my 30 % off coupons! Lol!

Rachel, Caitlin, and Porsha were so helpful! Store 0138 on 12/6/23! Helped me pick out foundation!

I love the Lafayette Kohls! I’ve been coming here for years and am always impressed with how helpful the staff is. Today was by far my best experience though, Liliana & Dayna helped me inside their Sephora store and I was so impressed with their patience and ability to answer all my questions. I spent 15 years in retail, so I know how challenging it can be and just really appreciate them going the extra mile to help me find the perfect perfume today. Thank you both!

They are always very friendly, helpful, selection is good,and prices are good.

Super friendly and helpful employees who know how to help with product choice ..

Excellent I’m just so upset I forgot Service lady name, but other than that I will go back tip her myself

Really like their selection of cloths and shoes. Easy to get in and out quickly.