Balba Car Rental

Our family used Balba 3 times during our month in Mexico. Booking was straightforward and replies prompt over WhatsApp.

All 3 bookings were smooth with delivery (which we arranged for in advance) as well as vehicle pick up from our condo. The cars were in great condition and we had no issues. They also provided us with a car seat which was a bonus not having to travel with our own.

We will continue to use them each time we travel to Mexico and recommend to our friends

We needed a last-minute rental vehicle that could accommodate 6 people. I called several places and Balba had a vehicle available and they offered the best price. (It was so good that if they didn't have so many positive reviews I would worry it was a scam 😀) The quoted price was accurate--no hidden fees! We did pay 5% extra to use our credit card, but they told us that from the beginning. We also paid a small fee to have the vehicle delivered and picked up. Communication was mostly over WhatsApp and they responded quickly. If you're looking to rent a car, I highly recommend getting a quote from Balba
We will definitely use Balba the next time we visit. Thank you for such excellent service!

Balba car rental staff was incredible!! They were honest, accommodating, had the best prices, haggle free! I was running late to pick up the rental car and they kept my reservation without a problem! There were no hidden fees whatsoever, I got my full deposit back without any hassle and they even dropped us off at the ferry free of charge as we couldn't find a taxi. Hands down the best rental car service out there. 10/10 recommend!

Little difficult to get in touch with them but once you connect with them (recommend Whatsapp) highly recommend. Most car agencies are pretty terrible (just check the reviews). This one is very very good. We'll only use them when in Cancun.

These guys are great. Transparent pricing, good car and very friendly people. We put a minor dent in the car and they very fair and reasonable about cost of repair. I would highly recommend Balba. Better car rental experience than we were expecting. Thanks again.

Excellent service. The staff was very friendly. The car was a 6 pax vehicle and it was very comfortable. They offered us the service of dropping the car at our hotel. The price was also very good. I would recommend it to everyone.

Super helpful car hire, these guys totally helped us on our holiday! Chat through WhatsApp about what is available, get the car dropped off at the apartment, sort out payment and drive away! This is how all car hire should be done.

They are very reliable. Quick response through WhatsApp. The guys are so patient with my so many requirements and changes. The very important is no scams and additional Fee. Everything is clear and well introduced. And the price is almost the lowest I searched. My deposit refounded immediately when I returned the vehicle, that is out of my expectation, don't need to wait another xx business days. They worth the 5 stars that all the people rated. Thank you guys.

After arriving to cancun airport, we were looking for a safe and reliable car rental company after walking the isle passing cancun tsa of millions of car agencies waving at you being pushy about taking their rental services. Looking here in google maps I came across this rental car company and from the moment we got there they answer all our questions and had a great communication with us which created a sense of trust between us. They gave us a reliable car and all came smoothly of renting the car for 9 days. If you look for a safe and reliable option in cancun/tulum/playa del carmen to rent a car Baalba Rental is the place. For sure we will be back!!

Small car rentals but they treat you very well. Our friend recommended this company during our stay!
We just show up in the office without appointment and got car good to go for a few days to explore beautful Yucatan.
Very good price, affordable deposit and contact 24/7.
Highly recommend to everyone!
P.S. drop them a WhatsApp message before, they can deliver car to your hotel etc.
Thanks again! Magda and Michal

Very very easy rental called told him what I was looking for he gave me a time for the next day to pick up he gave me a price he held true I never tried to say this or that it was a perfect rental I would highly recommend these people Gary Halifax Nova Scotia

Balba car rental is very helpful. Abraham was very respectful and communicated almost instantly. I will be booking from them when I come back to Playa Del Carmen. Thank you very much for the wonderful service🙏🏼

I rent a car for 3 days. The process was really simple, left deposit and price of the rent. Also asked to completely fill in the tank with gasoline, so I returned the car with the same full tank. For all the small scratches (not many) made a photo and asked to mark in the contract.

The car was new and clean. Before return, I also made cleaning. The deposit was returned when I returned the car.

We visited a couple of nice places here, in Mexico, for ex. Chichen Itza, Tulum, Cancun beaches.

Would recommend this company to anyone who wants to rent a car and explore Mexico.

I was worried about renting and driving a car in Cancun but it turned out great experience with a help from Balba Car Rental. They are located in Playa del Carmen but they offer airport delivery service. I picked up and dropped off at Cancun airport and paid extra around $100 for airport delivery service but total charge was much less than any other rental car company’s in Cancun. I choose a 18 Chevy Aveo. It was a little bit old but well maintained. No problem driving around Valladolid, Tulum and Playa del Carmen. I communicated with them thru What’s app and got quick response whenever need a help. Very reliable. I would find them again on next trip.

Great experience of renting a car from Balba Car. We rented a car twice and both were up to standard. They are very service minded, they also give us some advice in other areas when we ask too. They are easy going. 100 % hassle free!

Absolutely professional and more importantly empathetic which is rare to find in a car rental company. Absolutely recommend them and will use them again when next in Cancun!! Thank you for all your help.

Had a small issue with one of our rentals but they responded right away and provided us with a new car. The whole process was very smooth! Definitely recommend!

Good service. Got the car delivered and picked up at the apartment.

Highly recommend it, fantastic prices, great customer service and no issues experienced! Extended by extra day due to so much fun exploring!

Delivered the car at my place and picked up the car at my place. Gave me back my deposit because I returned it just as I received it. Will use them again!