Argos Walton on Thames (Inside Sainsbury's)

Excellent customer service from the Argos team in Walton on Thames. I had a problem with a gift voucher that could not be solved by Customer services and after some back and forth the team at Walton found a solution that satisfied this customer. Thanks to Aaron, Katie and Robbie for your help.

Picked up a new fan, when I took it home it would not work correctly. Used the online bot chat but was not very helpful. I went into the store and spoke to Josh who said he would sort it out for me. He ordered one in for me for tomorrow and gave me a receipt so that I can swap it over. Very quick to deal with the issue, great customer service.

Thank you to the young man who helped me today in Walton. I was trying to buy a mobile phone as mine had died. He was super helpful and went out of his way to help me find a solution, as Argos didn't have anything suitable for me in stock.

I try and use this Argos, as every time I go there the staff are always lovely, friendly and professional. The customer service I got from two young men that work there was great. (Tyler and Robbie)
Would definitely recommend this shop.

Excellent service. Helpful and friendly staff. Especially Daniel was very clear and followed up on all our questions.
Effortless shopping come true. Worth going to the shop for.

One of the female managers is a great assistant and very helpful person, I don't remember her name but you can not miss her if she's on duty.. ;)

Nayan was very helpful

Hand if you need somthing

Made my way here to get a nasal aspirator for my newborn baby as he has a cold get there and they closed half an hour early without any warning. Had previously tried to call them twice so this sort of thing didn’t happen. Absolutely disgraceful. 45 minute drive for absolutely nothing and will now have a poorly premature baby until tomorrow

Waited over a week for some ear buds, went in and asked what was happening to be told they were not ordered. They reordered and went to collect today and for a rude lady who said had to pay again for them! I had to explain again what had happened and no apology and product thrown at me. No wonder people buy from Amazon!! Won't be returning.

Went to pick up 2 items in-store to be told they only had one. Was told by Denise I would need to call them to find out if other item arrived in next delivery (no offer to call me).

Called 3 times over the next few days and no one bothered to reply to my voicemail (considering I spent close to £700 for this transaction you'd think they would at least pretend they care).

After trying for hours to get through to their customer service helpline I was told my item wasn't in stock and wouldn't be for another 2 months! In the meanwhile the price has gone up too so they've lost me as a customer. Avoid this branch they don't have a clue on basic customer service!!!

Just opened in store branch woefully understaffed one poor guy trying very hard to do everything not good enough.