Starbucks, East Midlands Airport - Airside

Stopped by the airport Starbucks for a quick hot drink. Brilliant service from Afthab. Smily and friendly even at 6am, you can tell he has outstanding customers skills and he cares a great deal to be perfect about his work. Give him the recognition he deserves!

Nice place to sit before our flight! Nice drinks like usual at Starbucks!

It was busy and messy with some kids spilling their drinks. Breakfast time with constant replenishment of food. Ines (yes, I remembered the name) was handling the situation exceptionally! She sorted crying kids, clean spills and managed the queue!

Fantastic staff very welcoming and friendly coffee and tea was very fast even though it was busy. A warm welcome from all members of the team.

Pleasant service from Sachin at the counter, service with a smile, even early in the morning!! Good way to start our trip

A Fantastic place for a quick bit

Rather nice coffee shop, however it would be better if more food would come with a plate - I had to eat my pastry out of the wrapper.

Good customer service and a surprisingly tasty breakfast roll! I will return again.

good service , but no rewards points available at this branch

Very nice coffee here

Кава смачна, як завжди. Тістечко теж дуже смачне. Але, я ж не на вулиці сів, можна було і тарілку для тістечка дати. А так, з обгортки прийшлось їсти )))

Service absolutely appalling. They had around 5 people serving but it took absolutely ages for a cup of tea and some hot water.

Still have it a three stars as it was clean, the drink was hot and there was a lot of choice of food.

Definitely not an option if you have 30 minutes until your flight

Expensive

Supposed to be open at 4am according to website uodated 3 wks ago.
Waited around till 4.15am, but gave up.
Not very good at all.

Crazy to only have two staff on at peak times early morning, long queue very disappointed with service

I'm sorry to post something like this about a Starbucks outlet in the UK. But I regret this purchase so badly. The five cheese toasty was soggy like microwaved instead of using a normal oven. The chai latte I bought was so thin and watery. The only taste I get is sugar! 🤮 ... Starbucks should get rid of this outlet! It's bad for their brand name. That £10.20 spent on the toasty and the regular size chai latte could have been spent better in another place, but I just walked into Starbucks because of the good experiences I've had with other outlets in the UK.

To the person who's supposed to pick up the garage bags from bins: I'm sorry for dumping a whole cup of warm drink...but there's no point in drinking something that has so much sugar with nothing else!

The rude manager seemed far too concerned about having a chat with her colleague than actually bothering to serve customers. She saw me waiting at the till and continued to chat to her colleague and refused to acknowledge me waiting. Bizarre.