John Lewis & Partners

Lovely scone very easy self service great views and if you see Leona consider your self blessed loved it all would recommend

The cafe on top floor (5). There was a lady with red hair. What a credit to your establishment she was. She was genuinely so kind and helpful. Would definitely return purely due to how friendly she was. Thanks!

Can I just say that the lady in the bra department is wonderful. She knows her range inside out and was expert at getting me the best fit and item for what I wanted. Cannot praise highly enough. She is a total star.

The fifth floor has a cafe with lovely view of the old town. We had afternoon tea with Victorian Sponge and Scone.

Mikey on the Dior counter is just amazing. He's is so friendly and helpful.. Very knowledgeable and is definitely an asset to your store

Restaurant on the 5th floor is excellent. Super views over the city. Full breakfast for £9.95 until 11.30 daily is excellent.

A friend told us to go here for the view and for the coffee. I looked out of our hotel room and saw it! We had 2nd breakfast here as the store opened at 9am. A cappuccino and a cheddar scone. A self-serve microwave is in the dining room where I warmed my scone. The staff was attentive and helpful.

Update: The place the eat is open and serving nice canteen food on the top floor. It's relatively calmer than the main restaurants in the shopping centre so I'd recommend a visit for at least a cup of tea.

What's better than a John Lewis store? A brand new John Lewis store! They have great range and the store is well organised. There are all the usual ranges and items on display. The staff seem active and helpful. There is also a cute cafe at the top floor. My only comment is that there isn't much natural light besides the stairwell, especially when browsing. I would recommend you stop by if you like John Lewis.

This is a great store with a massive variety of products for every room in the house. They always aim for quality at competitive prices. There is a large restaurant serving hot and cold food and a variety of drinks If you are browsing be allow a couple of hours.

Margaret at the Creed counter was extremely patient and helpful and gave exceptional customer service to my friend visiting from America. He was also able to get 2 bottles of Creed for 2/3rds of price he could in the States and he was elated with the gift boxes. Thank you Margaret.

In to order prescription glasses lovely selection of glasses very helpful lady assistant Molly .
Went upstairs to the cafe there was a que once inside ok.Shared a nice egg mayonnaise roll and a can of sauvignon blanc wine. Would be nice if they had ice available .The coffee very pleasant not too pricy .

Givenchy Counter Beautiful girl Gillian served me, she gave me a sample of perfume as I was walking past her, I had to go back next day for the launch of the new perfume, its Amazing.
Gillian is so professional, approachable and really knows her Givenchy products.
She's a Star.

You've got to love John Lewis. This store has everything and the staff are really lovely and helpful. Definitely had improved over time.

A trip to the centre must include a visit to JL 🙂

Spacious John Lewis with helpful and friendly staff. Great views from the higher floors which makes the shopping experience more enjoyable. If you are going during the weekend, it is still fairly quiet between 9am and 10am

Bought a fridge several weeks ago, and was served by Gary who was so informative, knowledgeable, and really helpful. He advised on a fridge suitable to my needs, he did not try to sell me more than I specified I needed. I really appreciated this approach, and will be back to buy a sofa in the coming weeks. Excellent customer service, delivered on time and excellent communication regarding delivery, you just can’t beat it.

Now open in St James Quarter and accessed on all levels the store has retained its original layout. It still has quality products and excellent service, all at competitive prices. On the fifth floor is 'The Place to Eat' serving drinks, cakes and hot food. There are a good selection of yummy cakes and drinks. Full height windows give marvellous views over Edinburgh looking to the River Forth, but these could do with a good clean outside.

I love the new John Lewis at st James. They have a great menswear and home department, staff are knowledgeable and helpful. Plus they have new areas dedicated to home and personal styling. You can book a free men or women personal styling session or talk to their interior designers. You just can get that service anywhere else. Highly recommended

Top retail destination in the now well established St James Merchant Quarter. Edinburgh East End excellence

More than shopping in John Lewis, good place to spend time with friends, pick gifts, and get professional advice on specific products or brands.

Recommend the fifth floor cafe to have a shopping break while appreciating beautiful desserts and window views.

Enjoyable experience and super supportive and amazing John Lewis partners⭐⭐⭐⭐⭐

During December and January their discounted returned items are available to buy and you can pick up the latest gadget for your kitchen for really cheap prices, if you register for a points card you get coupons for a free cake and coffee every month, today I chose a chocolate orange cake yum! Great views from the top floor cafe and there is below a more trendy looking hotel chocolat coffee place which is very cool take friends here to impress