JCB Volkswagen Van Centre Ashford

Just outstanding! Taken delivery of a new Caddy. I have dealt with David at JCB and service has been brilliant. Communication both via email and phone has been really friendly and kept up to date throughout purchase process. Vehicle delivered today seamlessly and loving it. Would strongly recommend JCB

It's always a relief when you find a reliable and efficient service for your workhorse - a van. A noisy engine can be quite bothersome, so it's fantastic that these guys were able to resolve the issue. Good service, diagnosed wheel bearings causing the issue.
Can't grumble at 215K miles they did well for a 2012 VW T5
Part replaced same day - amazing service!

Ella is absolutely amazing! She went above and beyond to get my van sorted and provide a courtesy vehicle. I’m super happy with the service here. Many thanks to Ella and the rest of her team

Fantastic service by all the staff at Ashford, would highly recommend. Special mention to Brian who went above and beyond our expectations 👏🏻👏🏻👏🏻

Had an issue with the tail gate of my VW California while on a roadtrip towards Scotland. Charlie was super friendly and helpful providing me a list of all dealers on my route that have the spare part in stock. Many thanks for this great service and the outstanding customer orientation!

A quite brilliant service by the team at JCB Ashford. Their attention to detail and effortless great customer service has made the difference between me going elsewhere and coming straight back to you guys in the future.

Many thanks,

Martin

Best place to go! Everyone is incredibly welcoming and friendly! Everything is explained fully and they answer any questions you have.
I can't recommend JCB Ashford enough. Unlike some garages they aren't about getting money, they just want to do what's best for you.

I was very impressed with the service I received. In particular, the service I received from a lovely young lady I think was called Holly. She was very polite and helpful- a true asset to your company

A very kind and welcoming service from the moment I entered the ashford branch. Charlotte and Charlie were very helpful and put me in the right direction to solve and correct the problem with my vehicle. I would recommend to anyone.

Great service from the ashford cupra , just opened , so saved me the' long journey' in getting my car serviced .
Friendly staff great service

Used for all my vans servicing - quick and honest. Pricing is fair for a main dealer and at least you know it’s good parts and done properly.

Really happy with the service I received from JCB when I had an issue with my sliding door which turned out to be a faulty sensor - diagnosed and fixed promptly and courteously - thank you!

Without doubt the best experience I've ever had when purchasing a new vehicle. From the moment my order was placed right through to delivery the service surpassed my expectation.
This is how purchasing a new car should be, treated with honesty, respect, courtesy and consideration.
Massive thanks to Matt Baker (Sales) & Tony (for not only delivering the Seat but for staying in touch to make sure my wife was happy).

100% Awesome :-)

Excellent service as normal never can find any kind of fault in the service department Charlie is brilliant at his job and keeps to his word on keeping you informed of the progress on any repairs your having done

Recommended by a colleague to take my vehicle here for fault diagnosis and service. Was very impressed by Customer service from the start and was notified of works required and cost by midday, and all works completed by end of day. Can recommend to all.

Great experience. All staff members were attentive & polite. My service was done quickly & my car was lovely and clean when I got it back! Would recommend.

Dealing with Stephen Osbourne for my new van at such late notice he managed to find me the exact van I wanted, spect it to my needs and had it ready for the day he promised…

My experience with buying a van for once was great ! I didn’t get ripped off I walked away knowing I had a great deal for a great company, I would highly recommend seeing Stephen Osborne for you next van, I will definitely be a repeat customer for sure.

Bought my last VW here and was really impressed. The vehicle was immaculate and the service even better. Will def be back.

Recently purchased a van from JCB Ashford van centre. The whole process was seamless and very professional. Would not hesitate to recommend.

Great garage really helpful staff. The location is really easy to find. I am very happy with the service here!