Iberostar Parque Central

My first time back to Cuba after 60.5 years. This hotel and all its employees deserve 5 stars. Without any doubt, that have travelled the world would highly recommend to stay in this hotel. Location is amazing, ye service from the moment you walk in the door is personal and accommodating. If I should come back, this is my first choice to stay. Oh yes! Don’t worry the food is also good . If you need anything, but anything speak to Gricel Sanchez, in customer service, she has all the answers and then some.

Iberostar Parque Central in Havana, Cuba, exceeded all expectations. The hotel's timeless charm, combined with its central location, offers a perfect blend of luxury and Cuban authenticity. The staff's impeccable service stood out, creating a warm and welcoming atmosphere. From check-in to room service, to setting up our special event, their attentiveness and genuine hospitality made the stay truly memorable. Notably, The event planner, Gabriela, is a superstar with a genuine passion for her job and guests. She listens carefully and consistently exceeds expectations. Gabriela ensures every detail is perfect, even arranging a meeting with the pastry chef to ensure the cake meets our expectations. In her absence, she entrusts us to the capable hands of Juan Carlos, a true class act gentleman with a keen artistic eye. He flawlessly set up our two rooftop parties, creating a dreamlike atmosphere.
The seamless blend of comfort, culture, and outstanding service makes Iberostar Parque Central a top choice for an unforgettable Havana experience.

Visited hotel x 7 days in Feb. 2018 as a part of pilgrimage from Pennsylvania. It was a great place to stay, top roof pool and food was absolutely fantastic- huge bfasts!

Wonderful staff!! I would recommend this hotel. Food was good and great value.

Upon arrival I was greeted at the front desk by friendly staff. My room was not ready so I handed over my passport for check-in later and headed to the roof top for a drink and a quick bite which was surprisingly cheap. When I got in my room the first thing I noticed were the outlets. There were two outlets that accepted American plugs (one near the bed and one in the bathroom). The hotel was extremely clean and they provide bottle water daily. I left luggage at the first desk twice during my stay and it was safe. The food at the hotel is very bland. Glad I packed seasoning and sauces packets.

Stayed 6 nights in this fantastic location in Havana steps to the key sites. Front desk was very helpful. Thank you to concierge Julio and Eddy for organizing excursions and recommending restaurants. Very professional and friendly. In fact all staff were very accommodating. Would absolutely recommend. Roof top pool was a great place to hang out and food service was available there as well.

The Iberostar Parque Central hotel is ideally located for visiting Habana, in Old Habana itself.

You can walk anywhere from the hotel.

The lobby has a special warmth, the music seduces you, its atmosphere invites you to stay for hours listening to live music.

The employees are very nice for the most part and make you feel wanted, like at home.

I love Cuba and the Cubans and the affection of the employees of this hotel is uncroyable!

Congratulations Iberostar Parque Central, my second home from now on!!!

Excellent central location. Lovely staff. Good food. Great roof top pools with fantastic views. Strangely no drinks making facilities in the room.

Yes, the hotel is showing it's age a bit. But the location can't be beat and the service is excellent. And after a long day of sightseeing, the rooftop pool is a perfect oasis. Can't imagine a better hotel for visiting Havana.

One of the best hotels I've ever stayed! I totally recommend this place if you're coming to La Habana. Location and facilities are great, the rooftop with a swimming pool perfect and the staff were the best! Super friendly and always ready to help with everything you need

hotel is perfectly located right on the central square and ideal if you want to walk around and not worry about taxis. also right beside all the old american car rides, the breakfast is brilliant and a massive selection, all the staff are friendly and helpful. a great spot to stay if visiting havana

Excellent service, the staff were extremely knowledgeable, friendly and always ahead of our needs.
Breakfast was unbelievable, so many choices, so much food!! The staff in all areas of the hotel were top choice, they took the time to meet us and got to know it's by first name.

The rooftop pool and patio made the experience of being in central Havana one that I'll have to go back and stay there again and again.

Many thanks to everyone at the hotel, your really hit a homerun with your service!

Best of all the hotels we stayed in Cuba
Friendly staff and good atmosphere
Clean rooms ,lovely roof sun terrace and pool with fab views.
Nice food.

Excellent hotel in central (old town) Havana

Excellent service! Super friendly staff! Breakfast buffet was good although you're better off ordering cafe forte (Americano) rather than the regular coffee they serve. Rooftop pools/bars are excellent in both the colonial and modern sides. Rooms are clean and very comfortable! You can smoke pretty well anywhere, in the lounge and pool areas.

The atmosphere of this Hotel is surreal. When you enter the lobby, you are greeted with the wonderful sounds of a piano! The hotel room was very nice, and since the middle of the hotel is hollow, every room has a window! The hotel is close to everything, so you can experience everything you need in Havana within a walking distance! I highly recommend this hotel.

Fabulous place! I got a chance to take some pictures from the top of this hotel. I got also the best capucino in the area, people working there are so kind ! It will be my pleasure to stay in next time i will visit Havane

We were very well taken care of.
This is a fantastic hotel and it was well worth it. Congratulations on the treatment received.
Thank you so much for all!

This Hotel was a five star experience. The service and staff here are excellent . I would highly recommend you to stay here.

Fantastic views. Luxurious experience. The hotel bar is a great place to eat breakfast. For 15 cuc you get a huge breakfast. Staff at hotel bar were great. The only draw back is that smoking is allowed, so while eating across the room other people are smoking.