Tisol

Wanna Give An Over Due Shout out To the Staff At This Location! There Customer Service Pet knowledge as well as accessories and supplies they are for sure Are All amazing at this location. They're always very welcoming to myself and my little Yorkie Tina. N' Nice to Chat a bit with Vary Welcoming :-) Much Appreciated! I am a Regular at This Location 5 Star For Sure! :-)

We can always find items and the treats that our dog likes here. Plus the helpful & friendly staff, good location and great store hours make it easy to shop here.

This pet supply store is awesome! The Tisol staff are excellent in customer service. 4 years ago, I adopted two rescue feral black cats that RAPS had up for adoption in the Tisol store.

The staff are excellent in providing the 10% monthly discount over the phone when I'm unable to go to their store on the monthly sale day.

Best pet supply store in Richmond!

The staff there were super friendly, was basically transparent with their return policies, 30 day returns and notices for final sales. Had some bad encounters with other customers (Some lady was very stubborn with some "seniors day deal" or placing an order or whatever, but that's about every retail companies, you get those people once in a while).

The store is not big but the
variety of pets product is quite big. They have special cutie cookies for dogs. Two sales ladies are nice too!

A great place to get all your pet foods from friendly staff nice environment very clean. Stuff are very respectful and go out of their way to help you very good place to go.

A great pet store with lots of selection, especially for cats and dogs. Staff is very friendly and knowledgeable. The recent reorganization made it quick and easy to find exactly what I was looking for. Thanks

The friendliest service I have ever gotten from a store in my life!!! I once bought a big bottle of dog shampoo from there and accidentally forgot to pack it in my bag before leaving! 🤦Luckily, I live nearby and when I went back there a few days later, the workers there are soo nice that they saved the exact same bottle for me for when I would eventually come back! Best service ever!

Adam thank you for your warm hearted and your professional knowledge. Some advice and listening was the best medicine for the pet parents when we were in a very difficult time. My baby crossed the Rainbow bridge on September 6, 2022. I still remember your help and nice service. Thank you Adam.

The staff is really helpful and very friendly. The new manager, I think his name is Adam is very knowledgeable and goes way out of his way to assist with new food selection plus treats.

I've always gone to this location for my dog food, and they were always pleasant and helpful! Today I went during this Pandemic and they are above and beyond to keep staff and customer safe! Thank you for still being in operation during this Pandemic, the two ladies inside deserve more praise and recognition for putting themselves at risk for us! Thank you again!!

Extremely friendly staff. I continuously forget what food I buy for my dog, and the employees helped me out no problem. Wide selection of pet treats and toys. Would recommend!

Very good. I order pet food here all the time. Reliable and friendly. Barely any people.

Staff is always friendly and the prices are reasonable. Good varieties and you'll likely find what you need here. One of the two pet store we regularly go to. Plenty of parking.

Tisol is awesome! They always have my kitty's favorite Snappy Tom products. Knowledgeable and very friendly Staff too!

They have a wide selection of items here. I go to Pet smart for dog boots and didn't see a lot of the brands i saw online but at Tisol there were a good variety and the prices were reasonable compared to online.

This Tisol is the best. They have everything you need for your pets, and the staff are always very friendly and helpful. My dog gets excited every time we go to Richlea because she knows we'll visit Tisol and she'll get a treat.

My Australian Shepherd loves this store and pulls hard on his leash to go in. He puts his paws up on the counter and gets a treat. Good selection and food, treats, toys and chews.

I love this place but sometimes I feel like things are a little too expensive but this is still A really good place to shop for your pets

Great place to get your pets best food and treats from. They sell all the best treats and decent price compare to other pet stores. My go too.