Innovative Sport Medicine - Mayfair

I was referred by my family doctor to Innovative to rehab a shoulder issue and partially torn bicep. These folks are very professional and have a very well thought out step by step program starting with diagnostics to determine the right step to start on. For me, the program really worked. You have to do the homework exercises but they work! There is followup every 6 weeks until you progress to the final level. Dr. Robinson is super qualified and knowledgeable with multiple degrees in engineering and medicine. A man of few words but cuts to the chase. Can’t say enough good things about him. And athletic therapist Dave was super as were the front end staff. Very pleased!

This place is great from top to bottom. I've been to them for a couple of injuries, and have seen Dr. Robinson, both he and his associates are awesome. They give a full and thorough assessment and review of your situation, and detailed instructions on how to work towards recovery.

They are timely, prompt, and super professional and thorough. They stand out as some of the best treatments I have had to receive in any clinic or doctor's office.

Thank you Innovative and Dr. Robinson and crew for always getting me back on the path to recovery.

I first met Dr. Robinson and his Athletic Therapist at the Seton location in Panther Physiotherapy Clinic. My Physiotherapist referred me to Dr. Robinson because my elbow was not responding to physio. Dr. Robinson requested an ultrasound & xray. The result was a small tear so my treatment plan changed. I chose the PRP (Platelet-Rich Plasma) injection ($500). This appointment was at the Mayfair location. I found the office to be bright, clean & new. The front office staff were pleasant and helpful. What shocked me was how painful the injection was (no fault of theirs). It didn’t hurt when they “took” my blood, but when they injected into my elbow. I hit the roof! And, the discomfort I felt after the injection was too much to have driven myself home. I was not expecting this. I was thankful that my husband had offered to drop me off and pick me up. My recovery was slow but successful!!Dr. Robinson was pleasant and thorough, his Athletic Therapist (sorry, I can’t remember his name) listened and explained everything about my injury and the treatment. Their collaboration was always right on point. They were pleasant, knowledgeable, and professional. Dr. Lipp did the actual injection and he was very good at explaining what he was doing. I felt bad when I hit the roof, I think he flinched not knowing what I was going to do next (because he wasn’t done!?). He was trying the best he could to help me hang in there and then explain the after care…as I was in tears. All in all, I’m happy with my recovery and the treatment I received.

This multidisciplinary clinic provides excellent care! Dr. Robinson is an outstanding Sports Medicine Physician. I'm grateful for his kindness and expertise in finding ways for me to continue playing sports. Thanks to the other team members.

I have just completed the GLA:D program for artheritis rehab and strengthening of my core and legs primarily to allow me to continue skiing for a few more years. The staff at Innovative Sport Medicine were very professional, the program was very well run, and the results were outstanding. Before and after testing indicated positive results and my skiing has definately improved. I am 80 years old and with this program and the exercises that I will continue to do, I hope to be able to ski for a lot more years.

I have had the best care at Innovative Sport Med from Doctors Cale Moore and Chris Lipp.
Dr Moore has been patient, thorough, responsive and communicative in the process of diagnosing my injury.
Dr Lipp did my injection and while I was so nervous going in, he did a fantastic job in communicating what he was doing, easing my nerves completely.
I cannot recommend this clinic, and these doctors enough!

I was really impressed with the super professional service to diagnose my knee injury (completely torn ACL). They had both a medical doctor and physio review my injury then put their heads together for the diagnosis and path forward.

After the diagnosis I saw Adam for personal training for pre-op knee strengthening, had my surgery, then back to Adam once I was recovered enough to start serious strength training. Adam has been excellent to work with. My post op recovery was way faster than expected (even the surgeon was impressed how ahead of the curve I was in my recovery) and I credit most of that to the targeted strengthening Adam had me doing before my strengthening. My post-op strengthening has also been wildly successful and I'm feeling much stronger after just 2 months.

I will never go anywhere else for physio or Sports Medicine Doctors. I have been seeing Lori & Dr. Brett for years and both have been a HUGE advocate in my treatment. With having 2 shoulder surgeries, and a knee surgery Dr. Brett has made sure I am with the best surgeons and I trust him with all of my injuries as he makes sure I am heard and not just another case. Lori has been a miracle worker and makes sure that any of my concerns about my recovery are put to ease and never rushes with treatment, she always takes her time and ensures the exercises given are beneficial and help you get back to where you want to be. Both Dr. Brett & Lori work WITH you not against you. The front staff are always friendly and helpful and with a busy clinic they always make sure you are taken care of. I will recommend Innovative to everyone and anyone 🙂

The team at Innovative has gone above and beyond for me. I broke my leg in a few places, and I have had aggressive goals and a very fast timeline for return. Working with Keith as my physio, Caera for blood flow restriction therapy, Adam for strength and conditioning, and Dr. Robinson for everything else. They have been super open with me, very flexible on scheduling, and listening to my goals, likes and dislikes. They have allowed me to take calculated risks when needed, and slowed me down when needed as well. I absolutely would not be healing on my timeline without them. BEST TEAM EVER.

I have been involved with this clinic for the last 5 years (Several injuries to several joints).
I feel cared for because of their collaborative team approach. They’ve got a great relationship with the very near-by Mayfair Diagnostic. Also the doctors work with the other team members: physios, Chiro, massage etc. this may sound like a one stop shop but I fundamentally believe they’ve staffed their clinic with the best of the best!
I’ve seen several of the Drs (Robinson, Brett, Meeuwisse, Hunter) in the clinic and I have been impressed with each one. I love that after the appointment they provide you will a summary of an action plan. There’s always so much information and discussion - I appreciate that I have a reference to follow up with at home. They also provide any necessary prescriptions. And if Chiro or physio is recommended they don’t push their clinic on you - they say find a physio of your choice. Thank goodness there’s no pressure - that to me speaks volumes to their confidence in their clinic.
I have worked with three different Physios, three different athletic therapists and Dr Cultrera (Chiro) and each one has been fabulous. I feel like they want you on your road to healing but that my time and benefits aren’t wasted with unnecessary appointments. However, if I need support I can call and certainly come in.
This may sound somewhat insignificant but in my opinion it is important: they have reserved parking right in front of their clinic and there’s wheel chair spots. Having needed help due to mobility issues - their office makes this easy: from parking stalls with proximity and accessibility to accessible doors and washrooms.
The front staff are always cheerful, helpful and efficient. I always feel welcome with their smiles and their genuine interest in my healing. I have nothing but praise for Kathy, Amanda and Tola.
I appreciate the ability to book online for physio - I feel it saves me time. That being said there’s no obligation to book online so I will sometimes call.
I’ve had two injuries that the clinic were not “specialized enough” (which is completely understandable - hand and jaw) to help me in the clinic. In both these instances they recommended a path to access specific and specialized help for the injury.
I did have a very unpleasant experience with the orthotist Carla. It took five visits (only one at Innovative the rest at her other location) and I still did not have splint. I was yelled at, eyes rolled at and she even said “what is it you want?” To which I replied “help.” I was not able to get a brace or splint or referral to have a customized support designed for me. I have worked with orthotists for 30 years and have never been made to feel like Carla made me feel: like I was an idiot, that I wasn’t worth listening to, that I was a nuisance and ultimately she didn’t care. Independently, I was able to connect with someone else and I had a customized support built in one hour. I asked a colleague who has also attended innovative and I asked about their experience and they said “innovative is great - Carla not so much. I try to be polite as I’m a bit afraid but I don’t think she actually cares.” While I am somewhat comforted by someone else sharing a similar experience - I hope that Innovative will consider adding a compassionate, innovative and inquisitive orthotist to their team.
I’ve asked hundreds of questions and I need time in my appointments to ensure understanding and I’ve never felt rushed or dismissed by any doctor, athletic therapist, physio, chiropractor or front staff.
I recommend this clinic to anyone who requires a team of experts to get back to your baseline before injury. This collaborative team will get you back to where you were and empower you to be stronger than before.

I have been seeing Dr. Robinson and Katelyn for my left shoulder (I have ‘frozen shoulder’) and I cannot say enough about the care I have received at Innovative Sport Medicine. Their expertise is exceptional and their attention to me as a person and my situation is 10 out of 10 in my books. I have almost full range of motion back and am pain free again. I will always be grateful for the referral to come here.

As well their front staff are very pleasant and professional. They take care of you from start to finish.

Wonderful experience over the past 7 years with my Sport Med doctor, physiotherapist, and now the Strength and Conditioning coach. It takes a lot for a young guy to get back on his regular routine after two back surgeries, but they've worked with me (and continue to work with me) through each step of the way. A+ all around, would recommend to anyone.

My daughter has had an overall phenomenal experience with this clinic. Dr. Robinson was so helpful and allowed us to receive an MRI for her knee within two days, and Sud was an awesome physio to help her restrengthen her knee. Will come back here if anything is needed!

15 years ago I had a very serious accident that put me in ICU. One result is a very serious shoulder injury that had me living in daily pain for the last 15 years and greatly impacted my ability in my chosen sport. It was time for surgery - or so I thought. Dr. Marcus Robinson set me up with strength and conditioning specialist Adam Wasylyshyn. I’ve done lots of Physio and strength training in my life and had pretty much resigned myself to surgery as nothing had worked up to this point. Adam changed my life - I mean truly changed my life. Through his expert guidance I am now able to compete at a high level in my competitive amateur sport with no pain or hindrance from my shoulder. My daily quality of life is also much improved. It’s astonishing to me how Adam was able to do what no one else could do for me in the last 15 years. I am extremely thankful to Adam Wasylyshyn, Dr. Robinson, and the whole team at Innovative Sports Medicine for what they have done for me.

The team at Innovative Sport Medicine are truly incredible! I had the pleasure of working with Taylor Pratile for chiropractic and Aaron Ashe for massage. I was intimidated coming to a sports clinic as someone not very sporty, but was immediately made to feel at home with their awesome reception staff. The quality of care I received at this clinic is top notch.

I have seen Dr Robinson for many issues and he has taken the time and care to help navigate through each of them precisely and I have had great responses so far and will continue to rely on him moving forward to put me on the right path. Always Excellent care from the entire team at this clinic. Very satisfied with my experience at Innovative Sport Medicine. Highly Recommend 5/5 stars

This is the only clinic I recommend to my friends and teammates with hockey injuries of any kind. Not only do they get you in very quickly to see a doctor, but they actually listen to you and your needs. I've been to both this clinic and one near U of C for head injuries. The one near U of C pushed medications while Dr Lipp at ISM made a non pharmacological treatment plan that worked well for symptom management. He was also exceptionally easy to see for follow up and more than happy to fill out any documents needed for work.

I'd been suffering with knee pain for over a year and after many x-rays, ultrasounds and failed physio attempts, I decided to give Innovative Sports Medicine a shot. I started working with Keith in January and have seen significant improvements in my knees. He's professional, friendly, and provides high quality service. Beyond providing exercises, Keith referred me to their Sports Med doctor and got me in within 2 weeks. Even my appointment with the sports med doc was encouraging. I felt heard and he took the time to assess my knees and provide me options for my treatment.

So appreciative of the work the Innovation Sports Medicine team has done for me! I'd highly recommend their services!

Absolutely the best clinic. Everyone was so knowledgeable, thorough, efficient, and friendly. They are truly dedicated to getting each patient back to their regular activities as quickly as possible. Extra thanks for the empathy towards a young athlete desperate to return to their sport ASAP. Thank You, Team.

I have been going to Innovate Sport Medicine for over a year now to investigate some knee issues I have experienced for over 2 years now. I am so grateful my Physiotherapist put me in touch with Dr Robinson. Marcus is incredibly smart and so in tune with athletic injuries. He knows his anatomy so well and explains in great detail what is happening during movement. He has asked great questions to get me thinking about my injuries. He has changed my mindset and given me a realistic outlook toward moving forward with my activities as I age. I have received multiple very safe injections from him and his team and it has been life changing for me. I have hope that I will be able to continue being active and doing all the things that make me happy. Dr Robinson and his team are thorough, to the point, and very respectful. The entire office staff is always hustling to coordinate the many patients coming and going. The set up through Covid has been very safe, clean and efficient so I never wait long to get into my appointments. Thank you so much Dr Robinson for helping me get my running knees back on track. I am so grateful.