Running Room

I've shopped here for the last four years. I was nervous walking in today, having read some negative reviews about service. I was pleasantly surprised. Employee 4276 (didn't catch his name) politely offered help immediately. He asked me questions about what I wanted, analyzed my walk, and spent about 20 minutes fetching me shoes to try. I have always been satisfied with my experience at this store.

Great customer service as new shoes came in a few hours I left and I got a phone call saying they came in and come try them on!

I got my first pair of GOOD running shoes today! I don’t know the name of the employee that helped me, but they were amazing. They had an answer to every question I asked, AND they provided me with so many recommendations and options. I can’t say enough good things! Thank you!!!

Staff was knowledge (bioscience student). Color coordinated running shoe classification is helpful. Selection was good, about 30 pair each for male and female with different cushioning, and materials from running shoe brands. I found the right pair which made this a ery pleasant shopping experience

Ordered a pair of Bondi 5s online. Was called and emailed about pickup which only took maybe 2-3 days. The girl there was super great. Even though it was just a pickup, she wanted me to try them on make sure they were good. She also offered to check my walking stride for anomalies. She also gave me some awesome background on the cushioning of my new shoes and showed great enthusiasm. To top it off, there was a running club gathering outside which made me feel motivated. Great experience.

Great staff, was super friendly, helpful and knowledgeable. The store is not very big as Guelph is not a large city. It carries the essential and they bring models from other stores for you to try.

Great service today. My 1st time in the Guelph Store. The young lady working today was so helpful. I will be back. Can never have enough running shoes lol

Very friendly and accommodating.
Loving my new running shoes. Should have got them sooner!
Will be back, thank you!!

Great place to shop, the lady behind the counter was awesome and put me in the shoes I needed. Will go back again !!!

Very friendly staff and helpful. Joined the running program, if you want to start running this is the place. Encouraging and getting good results.

Anna was super helpful and asked the right questions - great attention to detail.

Great staff , good selection

Lots of sales, friendly, helpful staff

Great deals and great staff

Great service.

Helpful staff