Super Save Group

We are currently using Super Save to fence off a large portion of our yard to secure and protect our large products, and have been incredibly pleased with the service so far. Furthermore, working with Dave K. to get started was quick and very easy. The entire quoting and contract process was done online, was very user-friendly, and Dave was there to answer any questions as needed. Dave was able to work with us to find the service that worked best for us, and at a very affordable price compared to other companies in town, and was able to deliver fence panels to us within days when other companies were sold out for weeks. Super Save Dave has been a pleasure to work with and we look forward to continuing our service with you!

Dave Kitchen, the Business Development Rep for the Super Save Group gave us outstanding service and kept us informed during the progress and went above and beyond.. The minor issue we had was quickly solved with his help, I would recommend him any day as your contact for the super save group.. C Read

Awesome service from Dave Kitchen and the delivery team.

Answered my late night texts and everything.

Would recommend them.

The brazen fork.

Service was fast, rates are great, and the switchover was easy. Any questions were answered by Dave Kitchen right away.

The only company in Victoria that could do a same day delivery. Easy peasy!

Great service and easy to work with - Dave K especially has been amazing and helpful!

Not worth the cost, service to clean the toilet was very poor. The guy missed coming by a few times and when it was cleaned the hand sanitizer was missed refilling.

Save yourself the frustration, rent somewhere else. Paid to have the fencing delivered and installed, provided contact info, but the fence sat stacked on the ground for 3 days. No one from Super Save called to discuss or inform me of this, or anyone in my office. With additional resource time and a number of emails/calls the fence was finally incorrectly installed. Again, no one contacted me to discuss and confirm the installation. The manager at Super Save gave some bogus reason for the installation, but did not offer to meet and correct the error!

Just over a year ago I wrote a review praising Dave Kitchen, the Business Development Rep for the Super Save Group he gave us outstanding service. With Dave Kitchen having left the Super Save Group I’m afraid it’s no longer the case. I have tried 3 times to talk to the New reprehensive for Super Save Group (Vancouver Island) it’s been a month and no response. Time to move on I can no longer recommend the Super Saver group for propane.

I second the review that this is probably the worst company I have dealt with in my 25 years of business regarding billing issues. I had my guys waiting around for the Duncan Yard to open on 2 occasions- despite a pre arranged pick up time. Super Save had had no staff at the yard. My guys loaded and unloaded the fences themselves. Then Super Save charges a non negotiable flat rate to use their yard even if they if they do not provide the loading and unloading service . Which is ridiculous - who does this? They tack on administration fees, maintenance fees on invoicing. Not a very upfront company and not a company I would recommend.

If there was a rating less than one star I would choose it. I had a portable toilet rental this summer. We had a scheduled pick up, and they picked it up on that date. They continued charging credit card though. When I thought I resolved the issue, money was not returned. A month later, over double the original amount was charged instead of returning my money. They have now charged me over $500 extra and have not apologized once and keep telling me they are submitting for return. The lady on the phone was very inconvenienced by my calls. Terrible company, avoid at all costs.

I am a small business owner in Victoria and this is possibly the worst company I have ever dealt with. This company refuses to deal with billing issues and is almost impossible to contact. We have been trying to sort out billing errors from almost 18 months ago. Changes to service requests...forget about it. Try to deal with the local rep; don't even bother. Do not sign a contract with this company; you will be sorry you did... unless you enjoy going to small claims court which is where were are likely heading.

I booked portapotties for an event for a not for profit organization through them. I gave them the address and was told it was good to go. I pre-registered 100 tickets to that event.

I called back to see if I could get one more portapotty and they told me that they won't actually travel to the address I gave them and they are cancelling. I'm now having to call every single person and apologize that the event has been cancelled. It has been one of the most stressful and humiliating experiences of my life.

I will never recommend Super Save, because who knows - they might never show up.

Over 3 weeks hours on the phone and no service in over 3 weeks! Supposed to be weekly! 10 guys in the summer heat with a month of $&!t and p!$$ nice guys really nice

These folks don’t even know the regulations for the waste they’re supposed to dispose. Didn’t expect to be educating them on CRD bylaws that have been in place for over a decade when I called. Big yikes.

3rd time now I've called and been redirected to someone, goes to voicemail, I leave a voicemail and they never get back to me.