MXstore

Bought Acerbis seat contacted over weld that holds the thread in place has failed contacted mx store had a reply for a Jay who repeats the same message or email

4 weeks and no response for your supplier over this is not acceptable.

I have asked for refund or exchange or replacement all have been ignored.

2nd email back from Jay (still waiting on there suppliers to get back to him

How long do you think is acceptable to make the public wait jay ????

MXstore is a great online store for all sorts of motorbyke gear & accessories, etc.

They seem to have a huge range/variety of products ranging from helmets, riding jackets, boots, gloves, body armour products, bike maintenance products, and so on... the list goes on.

The delivery service is quite fast too and their prices are competitive.

I purchased a motul Road chain pack online. The product arrived quickly.

I found this product to be excellent for chain maintenance. The chain cleaner removes all the dirt, grime, gunk, etc, effortlessly & quickly. The lube does the rest. It has sticky adherence and lasts longer on the chain, which provides good protection & noticeable smoothness in operation.

I would most certainly recommend this business for motorcycling needs. I also recommend the Motul Road chain pack for chain maintenance.

With this product cleaning/lubing your bike, you would be sure that... She will be Apples mate, she'll be on the Ball! 🤣

We live in Perth, buy a lot from the MX store online, finally got to QLD to visit the store. We were blown away, awesome store, awesome service, they are great to deal with. Ran around after all the kids making sure we were all looked after. Will be back to the store again

Hi Tiarna,

Thank you for your email and I can’t thank you enough for all your help.
It’s such a nice experience dealing with a company like yours that does it’s best to give their customers satisfaction
at every level. Again thank you for helping me out and getting my items posted out.
Sincerely, a very happy customer.
Paul

Bought a motorcycle helmet which did not fit. Great post sale service to try and workout a solution, eventually resolved with an easy return and a quick refund. Great overall experience - thank you!

Excellent customer service.
Great products and prices.
Staff very helpful, professional and patient.
Would highly recommend.

Very friendly and helpful staff.
Nothing seems to be of too much trouble.
Very neat and tidy well laid out showroom and well stocked.
If its not on the shelf or on a rack it'll be out the back...
Just ask a staff member.

110% customer service, I wish more companies spent this amount of time and effort in keeping customers informed and such a timely response and resolution. Highly impressed.

Best parts store ive ever bought from, large order came in 1 day, good quality parts, thanks MX Store

Great service and friendly staff. All your bike needs and wants.
If your looking for parts for your bike or maybe something to bling it up or even bling yourself up then I highly recommend the MXstore, give them a call or just go to there website and have a browse you never know what you will find.
I give them A big thumbs up from me and give them 5 out of 5 Thumbs 👍👍👍👍👍

This is a fantastic shop that has a great range of products at competitive prices and a website that is easy to navigate. The items I ordered came the next day and the customer service that I had was the best I’ve had when buying from online motorcycle shops. It was quick and easy and could not have been more helpful. I will buy again from MXstore and would highly recommend it to others looking for motorcycle related items. Thanks.

Super easy, good website, 11 days shipping to New Zealand, with COVID I feel that’s pretty decent. Products all correct as ordered.

If you want to support a great Aussie store then buy from this shop. I have been searching for a way to keep the hands warm for my postie contractors and these items are brilliant. I loved the video on the website so I knew before hand how they worked and knew which ones to buy. I am recommending these to all the posties in Australia for motor bikes or electric bikes like we have. Very fast postage, too.

Made the pilgrimage to the holy land of braapage👊✊💨💨💨😜🤙
Been shopping with these guys for as long as I've been riding.
Great customer service, great products and price 👍

MXstore are simply amazingly good to deal with. Not only do they have a great product range but their service in my opinion, has to be the “gold standard” when dealing with orders and most importantly, with returns. Not only are the staff helpful in selecting gear, but they take the worry and pain out of a situation where you might find that the product you ordered doesn’t fit you properly. I have no hesitation in recommending MXstore for all manner of moto gear. Well done folks!

Amazing layout, superb easy access available with barcode scanning to find what's in store and the staff are extremely chilled and too happy to help with stock out the back.

Went in to buy a helmet for my son and ended up walking out with gloves, a set, a helmet and a gear bag and it was really just so simple and easy a transaction.

Would definitely recommend to anyone needing gear, this is the place to go

Absolute best place to buy bike stuff. 24 hr delivery. Awesome

The MX store is simply just a quick & easy way to acquire your Bike Bits & Pieces on line. Their Service & Courtesy is Excellent and if they don't have the parts they will endeavour to find you a reliable alternative. Who could ask for better Service - and, you don't have to go across Town to Hunt for that equipment.

I've ordered a bunch of times from MX now and they've become my go to. Consistently stocked, well priced and most importantly, super reliable for expedient shipping and communication (looking at you BB). Hands down one of the best online retailers for mc gear.

Hands down the best store I’ve ordered parts from. Huge range, very clear about what parts fit what bikes. Ordered multiple times, arrived within a few days nicely packaged with a free magazine and some stickers. Would 100% recommend them over a lot of the other Aussie retailers!