BWS Grand Plaza

Outstanding customer service! I visited the bottle shop just before closing time and was pleasantly surprised by Clair's exceptional service. She was incredibly polite, friendly, and took the time to ask thoughtful questions to recommend the perfect bottle of wine. Her dedication to ensuring a great customer experience is truly commendable. Thanks to Clair's outstanding service!

Being the ideal location to grab your drins for the weekend, BWS is in an extremely easy to find location, they always have great prices and the staff exceptionally funny, pleasantly social (to the right level) and very relatable when you've got the time and ability to chat.

Staff are lovely, I don't usually bring my child with me to this store, but when I came in yesterday, they were kind enough to ask what I was after and offered to help me bring the item to the trolley, to save me taking my child further into the store, always nice staff when I enter, even when I turn up 5 minutes before closing, awesome work, great people :)

It's true. ☺
If you get a chance head to BWS and get a Jim Beam long black 4 pack with old style cola only 24 bucks on special. Then put one in the freezer till it's cold well below freezing not near freezing and wola perfection on a hot summer arvo

I went to your store a few months ago the lady who served me was very helpful and her advice was stellar she told me " just because other people you are with are drinking alochol does not mean you have to peer pressure is not an option it's your choice" I can not reccommend her enough just wish I caught her name!

The employees always greet and serve you with a smile and have great knowledge of the products they sell.

Great value, neat and tidy, staff are always polite, helpful and welcoming

They carry a range of alcoholic beverages that I like and they are competitively priced. The bonus is the rewards program and the great service.

Staff members were very polite and most helpful

Excellent Shopped at Coles and staff were very good answering questions and showing where products I wanted were

Friendly staff and great service.

Great friendly service...keep up the great customer interaction...

Always friendly and up for a chat

Helpful gentleman on counter. Friendly.

Great bottle shop. Friendly staff and always looking to help.

The employee that served me knew what they where selling. They had the right ancers for me

Good prices and fantastic customer service

Great choice, good prices and great staff

What an amazing Team

Near exit hard to find