BWS Hope Island

I don’t believe these negative reviews, honestly, the staff here are so friendly and nice - I’m always able to have a laugh with them! It seems that if staff don’t give you a big fake smile these days then people assume they’re rude. I prefer this bottle-o over all others because the service is fast, friendly and they have a good selection 👍🏻

The team that work in this BWS are super friendly and always happy to assist. Michelle is always happy to hunt down a tipple that might not be in stock and go above and beyond with service. Thank you!!!

The team at this store were incredibly helpful and knowledgeable. There was also a beer tasting there which was pretty ripper 🤙🏻
Would recommend.

Good place for shopping.

Kat is a great help everytime I go to this store. Great shop

Great staff good range of grog 🙋‍♀🍾🍻

Friendly

Plenty to choose

Staff rude and condescending when asking for assistance locating items in store, talking down to you as if we should automatically know where they keep everything.

Lucky Uncle Dans just up the road, better prices with much nicer service.

Had a very terrible experience with a staff member named Renee, quite possibly the worst retail shopping experience I've ever encountered. I will not be shopping here again and will be taking my complaint to upper management. I would have given 0 stars if possible given how rude and arrogant this staff member was to me.

i shop quite often at bws hope island i find the blonde manager rude and not at all helpful or friendly as from today 4/3 if she is there i will shop elsewhere she wont offer you a paper bag to carry your drinks and her tone of voice is condacending and she is not at all helpful i didn,t get her name as i assumed it would be on my receipt

Staff member who served me tonight was lazy and rude, not going back will spend my money in liquorland round the corner where they are friendly and helpful and not arrogant!!!

Staff are very rude!