Officeworks Pakenham

This shop has always been amazing for me, especially today. At the printer sector, Stephanie helped me soooo much. I had to colour print and scanned back emails of serious & important documents to Hungary in Europe. It was in relation to my mum's sudden death... and she was so compassionate with me.. She's also smart and calm, took her time serving me, and she made sure that everything was done correctly. Thank you so much for helping me with these very difficult times. I'll never forget this wonderful human being...

A tremendous amount of gratitude for the exceptional customer service received by Emily tonight. She guided me through self-serve on the photo kiosks and was very, very patient. Emily also engaged with my daughter in a manner that was very kind and appropriate. At one point, my daughter had wondered away and Emily kindly (without being requested) found her and returned her to me safely. You are very, very lucky to have such a fantastic employee working at the facility. 5 stars and definitely will be back. Thank you again!

Had a lovely lady karlyn help me find a folder I was looking for, she greeted me with an amazing smile and didn’t stop looking until she found it and sent me on my way. One of the best workers here very appreciated ☺

Very efficient printing! A big thank you to Stef from the printing section - my wedding is next week and she went above and beyond to make sure what I need was printed within 15 minutes even though it’s a busy time with printing orders! Thank you so much :)

Just wanted to congratulate Rashmikka, helped solve a frustrating problem with a mobile phone, with a smile on her face extremely helpful, thanks so much for the good customer service.

Hi, my name is Maria Cecilia,
I just want to share my experience at Officework Pakenham (printing, copy and create section)
Yesterday, Tuesday the 20th of June 2023, I was served by an awesome staff member, Elisa? She was very friendly, helpful and patient, in showing me how to use the new technology on those printing/ scanning machines.
Very much appreciated.

If anyone is a first time parent with their child starting school
Go see Paula! She is such a lovely woman who helped me tremendously. I desperately needed iron on labels and had no clue what I was looking for. She also was very supportive as she knew I was nervous of my little one starting prep. She was amazing. Paula thankyou for all your help and positivity. Hope to see you again soon

THANK YOU THIERRY Please if you're a little bit shy or socially awkward like me please go see THIERRY/TERRY
He went above and beyond to help me
NOTHING Was too much of a problem for him
He made me feel comfortable and relaxed
This man is empathetic and a beautiful human being
I hope office works realises what an amazing hard working employee Thierry is!

I get most of the stationary and other school items from here

Had to get an office chair, no men around, so a lovely staff member named Bella offered to help, she lifted the chair off the shelf, pushed the trolley for me, served me at the register & put the chair in the car for me. Exceptional service from Bella, she deserves a pay rise

Excellent service. The manager let me in at 08:58am, as I was clearly keen. Asked me what I wanted, and immediately knew exactly where the precise model was, then price matched it, and knocked another 5% off that!

I was in and out in 3 minutes flat.

The manager also had the foresight to call over a trainee while doing the price match, to show him the process in action.

Definitely recommended.

Great store, way better than the Narre Warren store, The staff at Pakenham are willing to help you unlike the ones at Narre. Will never use Narre again and will be telling as many people as I can to use Pakenham.

I purchased a tablet bracket .on opening the box and trying to fit it I noticed it was loose .I went in to return it and dealt with Miles a young man that was so helpful he offered to replace it he inspected the bracket and explained it only needs one hidden little screw to be tightend .I'm a business owner and I maintain that Miles to be one of the nices smartest people I have dealt with for some time .I wish him well in his career in office works outstanding customer service in today's day and age A1

Update: do not come here for passport photos, machine is broken and has been for some time. Be nice if they told us on the website!!! Bad service.

Biggest officeworks around, has more than you need😄 open till midnight ATM, so great if you want a late night shop, you will be nearly the only one in store, and there's plenty of assistance available! Awesome customer service here!

I would like to Thank Vanessa from Office works Pakenham for being a stella employee and going above and beyond to help a customer. I was having trouble uploading a document to be printed through click and collect. She help me solve my problem got it printed in no time at all. She was fantastic. Thank you Vanessa

Came here to drop off my old electronics to their recycling bins.

Always good to know that these devices can be destroyed properly and even converted into new parts

Ambrosia went out of her way to help me purchase two sets of plastic drawers. Even carrying one set out to my car for me. The following day, I had to return one set as it was broken in the box. Daphne was so helpful, finding me another set, checking it was good, and helping me to the car with it. The staff here is amazing! Thank you Ambrosia and Daphne.

These Guys Rock. I had a real challenge getting some printing sorted for the VIC Caravan and Camping show not realising that the flyers I needed had to go to Sydney for printing and wouldn't be back in time. The Guys at Pakenham had them couriered to the show at no cost to get me out of a bind - awesome! They went well over and beyond to assist. Thanks heaps!

My secret paradise. Don't ask me why I enjoy stationary as much as I do but I love variety and pretty office items. Has a great range and seems to carry a little bit of everything. Name is pretty self-explanatory and has anything that potentially relates to workplaces, even items that don't necessarily come to mind when you think of an office, such as tea and coffee, first aid items, numbers, storage and so much more. A haven for anyone looking to kit out a business, or to redecorate, or even just to organise. Only negative is some of the brands stocked run a little pricey and many items are better purchased elsewhere, such as Kmart, but other places won't necessarily offer the same range or products. A great example is office chair mats which have only recently been introduced at kmart. Even the cheapest of these at officeworks was close to 100 dollars compared to the 30 at Kmart.

The staff were very helpful