ITP Income Tax Professionals North Lakes

We have been going to Les for years now. We wouldn't go to anyone else. He takes the stress out of tax time and we are incredibly grateful. All the staff here are welcoming and truly knowledgeable. Great location, amazing service. Thanks team!

Les at ITP North Lakes has been amazingly helpful over several years. I'm always comfortable that everything has been lodged & claimed correctly, and with tax not being my strongpoint, Les is able to answer any questions I have.

Very efficient and skilled great small team actually look forward to attend there and not even getting a refund 😊

I've been getting ITP North Lakes to handle my tax affairs for several years now, and I've always left each year feeling like they got me the maximum refund I could've gotten . I'll be back again next year.

Bilinda done a fabulous job, very punctual and done her absolute best to maximise my lodgement and full of information. Shes an asset to itp and should be full time permanent

Have used this ITP for several years. Great service, attention to detail, good price. Nat is amazing!

Only had positive experiences here at ITP, speedy and professional service with no fuss!
Keep up the good work 😁

Absolutely fantastic service & went above & beyond to make sure we didn't miss anything!!

Wonderful staff quick service and good value they look after returning customers

Very helpful and knowledgeable staff.

I WONT GO AGAIN TO THIS GUY , BECAUSE HE WAS SO dishonest i came to know when i review with other tax agent after taxation. i AM WRITING HERE NOW BECAUSE , THIS REVIEW ABOUT TAXATION DONE LAST YEAR and may be one person can get escape from this drama that will be useful . I have gone again because previously a NEW ZEALAND ACCOUNTANT done exceptional job that's why i gone again but i wont go again this year

I went over today to do my tax return as soon as I sat on the seat opposite the accountant waiting, while I was asking her questions and there was another lady that came after me.
So told to me to wait while serve the other lady then she will get back to me.
I got up straight up straight away and walk away.
This is not how you serve your customers its supposed to be first come first serve.
I was very disappointed in them and never again.

Do not go to this place. When I went there, they had no receptionist and the lady doing my return had to keep answering phones and serve walk in customers, in the end my tax return was wrong even after 2 x rebates were proposed to me so i had to engage an accountant to fill in my return and get an accurate rebate back for me. Then to really add insult to injury, they send me a bill and threatened legal action if I did not pay. Worse company ever.

I've been coming here for 6 + years never a problem and bam a few staff changes and they treat you like a dog and a number lost my business for good

If you ever decided to go to ITP at their North Lakes office for your tax return or whatever, never go to their kiosk at the shopping mall. Go to their office at North Lakes Dr instead. For some reason, their online booking system books you to the kiosk by default and then you have to deal with some wired unprofessional accountant who keeps nagging about slow internet, broken computer or something else.