BIG W Northlakes

Visited the party section here and had a wonderful experience with a lovely young lady called Kylie. Was unsure of the pieces I required however Kylie kindly guided me through it all, showing great patience and kindness towards a party plan newbie. Thank you Kylie for your fantastic service and will definitely return for any future celebrations.

I shopped at bigw North lakes Fri 20th Oct and received excellent service from Heather in self serve!! Nothing was too much trouble . What a great asset to bigw !!
However I was disappointed to see there are no longer any price checking machines! Oldies like me don't have the app. I have spoken to many who agree with me on this matter.

Very clean, tidy, well laid out store, spacious, signage excellent, friendly polite staff, perfect experience all round

Well found it turns out I'd been here before doh bought some stabilised pool chlorine great price then decided to look around bought some ridiculesly cheap t shirts and shorts all marked down as the carer for a incapacitated guy I got him some shirts and a pair of shorts great value I'm so online shopping centres these days I get lost in the shops lol anyway worth the visit

Great place to shop and grab a bargain. My opinion of Big W has improved greatly over the years.

Massive Shout out to Jamie in Tech. Awesome service, humble with his knowledge and always helpful. A really good dude.

Bought work shorts , hi vis Tees ,some Bonds + Tradie jocks and a pair of steel cap boots and work socks. Awesome quality stuff at an awesome price no need to go anywhere else job done.

The staff where realy helpful and went out of their way to help me find the product I was looking for

PARTY SECTION- STRATHPINE- A customer service rep lady , I think Lara or Sara (sorry) was AWSOME. Went above and beyond blowing up my “welcome home” balloons, tied them up with flair and even offered a cover carry plastic bag and offered artistic presentations on closing time. There is not enough I can say about TOP customer service when it is so hard to find .

Love the party room section. Great shop for books, too.

Kylie in Party is so helpful and polite.Thankyou so much for your outstanding service.

Placed a click and collect order - Julie rang me to advise a product wasn’t available in my size BUT had found a different sizing option for me. Julie could’ve easily refunded me but she went above and beyond here even ringing to ask if I would prefer the XL.
Thank you Julie, amazing service and kindness!! 10/10

Had such a great customer service experience today! I needed some stationary items for my prize box at school, but had difficulty locating them. The staff member on the floor was very willing to help and had a positive attitude. I wish I had asked for her name because she went above and beyond (getting some items for me from the other side of the store, checking for stock etc). The lady at the self check-out was also very lovely and helpful too. Thanks Big W North Lakes!

Good service happy with product and quality staff are wonderful and helpful

Great new look, awesome 👌
Staff are always great and always super Helpfull xx

Excellent customer service especially at service counter when I picked up my parcel from ordering online
Top Marks North Lakes Big W 10 out 10

Big W is my favourite shop at Westfield Northlakes. Everytime I search an item on line that I need Big W got it at reasonable price and most of the time on spl promo plus you get the everyday rewards points same as Woolworth.

The store layout is very cohesive; clear bold signs make so much easier to find the section and items you are looking for.

Staff always willing to help and I love how they still have a person serving customers at the checkout.

Excellent quality of product bougth. Stylus pen with regular ink as well combo product.

Great service and hospitality and can recommend on prices too!

Not my usual store but easy to find things and friendly helpful staff.