Springwood General Practice

Thank you to all the staff that were involved with my cut finger today. All staff were excellent and very professional. Would recommend new people to visit this practice 👍

Probably one of the most friendly general practices I've been to. The place has doubled in physical size since it first opened.

The patient waiting room is the most comfortable I've been to, "cozy" is how I would describe the atmosphere.

Doctors are competent and capable.

There's even a lego wall for the kids!

If you live in the area, I'd recommend making one of the doctor's here your regular GP.

The best doctors surgery ever...

I remember in 2016 wanting to find a good doctors surgery for my baby having had some awful experiences and I stumbled across Springwood GP. I'm not local but i'd travel 10,000 miles and pay whatever I needed to because the service is incredible.

Every single doctor i've seen has always been so kind and patient with me and my babies. They always validate my concerns and are so thorough. I don't ever feel like i'm just a number.

Reception and nurses are wondeful too so pleasent and quick actioning via email, phone or front face.

And the place looks and feels clean.

Although they do book up fast because they are amazing.. i really cant fault Dr Farage, Dr Kelly, Dr Sylvia, Dr Laurens and Dr Lai. i'm yet to visit the other doctors not listed but i'm confident they are also amazing because i'm yet to meet anyone who isnt.

You are all doing an incredible job and our family appreciates you.

New patient here and I was very pleased with the recent care provided by Dr Sylvia Zinkova for myself and my newborn. The reception staff are friendly and helpful too. I am more than happy to pay fees to attend this practice as opposed to the very average care I have found elsewhere that bulk bill.

Dr Bec Lingard & Dr Allison Pilkington are the most genuine, thorough, complete care doctors you could find. They are like gold to me & my family!! They go above & beyond to treat you like a person not a payment. Top care during & after care, never clock watching or billing just cause they can. I'd highly recommend them & they would do well opening their own practice. Love them like they were family totally can trust them. Dr Chris Hanon again amazing old school doctor, with clear, concise management plans. The 3 of them have a bedside manner that is few & far between, they are real people with real experiences. I'd follow them wherever they go. The 5 stars are for the doctors who treat people like people. Nurses are tops too & the one young lady on reception is professional, caring & a real customer service lady. There is one lady on reception who could do with some training in customer service & providing equal friendly service to all patients & use the age old method of servicing the people not the paperwork. I go here cause the doctors are well worth the small gap we are charged & more. The doctors here are rare so treat them well cause they treat each patient like an individual where everything you need is important. Top work doctors!!!

My regular GP, who I really liked, had left the practice so I was booked in with a doctor who had an available time slot. It was Dr Aliya Alladin. She was great; I felt completely at ease with her immediately. Very sharp, friendly and professional.

What a pleasant experience! I've seen both Drs Rebecca and Kate. They are both so professional, friendly and kind! They take time to listen to your concerns and make you feel very calm about the process. The reception team also very friendly and helpful. I can't recommend this clinic more to anyone looking for excellent service. Thank you! :)

I visited this practice for the first time today after losing confidence in another practice. I just want to say how that the staff and doctors here are AMAZING! I felt so relaxed and at ease. They are extremely caring and through. I cannot say one negative word. Highly recommended Springwood General Practice for all of your concerns. :)

The Doctors and staff are friendly and helpful. I've been attending the practice for over 30+ years. When my children came along they had complex medical needs and the Doctors were thorough and caring too.

Dr kastrissios takes patient care to the next level. John makes you feel like you are the most important person in every room and goes above and beyond to treat you with upmost respect and kindness. His holistic approach to health care is unmatched.

Please note they do NOT do Covid testing. But they do do Covid vaccine, AZ, Pfizer and Moderna. Took my whole family here to get 3 jabs, was quick and easy. Didn't even feel the injection 🙂

Love Dr Bec - so genuine and caring and consistent ! Has been wonderful - back to that old style of a caring Dr. Thanks Dr Lingard - keep that beautiful service happening!!
Also the staff are really helpful and friendly - always!

Dr. Natasha Laurens. Empathy, very intuative in complex health issues.
There are no words for the way she
Brought all my symtoms to a tolerable level. Thankyou Dr. Natasha

Very helpful, friendly and efficient service by Liz at reception, took my call very early in the morning, sorted out an appointment and called me back. Great customer experience, thank you.

I love how caring staff doctors and nurses are at this surgery following up even when they are on holidays the care they all give and knowledge is incredible they make u feel very special

You'd be hard pressed to find better.... Ive been going there for a number of years now and honestly dont know where I would be now if it wasn't for Dr Ian and the rest of the team.

My family have been utilising the services of this practice for 4 generations now.
I love their philosophy and the way they practice family medicine.

Really helpful, they charge a small gap but it is worth it as you will get the right help the first time.

I’ve been visiting this Practice for over 20 years. That says it all really.

Always pleasant and accommodating.