The Bike Shop Qld

They were so lovely. Just the best. I can't praise the team highly enough.
Their kindness and help with my kids' bikes made my month. I encourage everyone to support this business.

A couple of days out from Christmas, I took a bicycle I was failing to put together as a present for my nephew. The front brakes weren't cooporating and I had no clue why. Even though I had not purchased the bike from The Bike Shop, the young guy there was more than happy to spend 20 minutes on the bike and did not charge me a cent. Fantastic customer service, I will be back when my daughter is old enough to ride. Thank you.

This is the second bike I have purchased from The Bike Shop and the service I receive is excellent, after breaking a few ribs, just starting to ride the new bike. Thank you Ian and the team.

Levo turbo S-Works

Great help and fantastic service. Consulted and found the best products at an amazing price. Turn around was great, just in time for the weekend!

Great service! I took my son's pram in as I was having issues with one of the tyres and the staff were amazing and fixed it straight away, free of charge. 10/10 recommend!

Very happy with service Chris has always helped me get my bikes back on the road and running highly recommend

An excellent bike shop with great customer service Staff and very good products for all types of biking. Plenty parking outside the shop. No e bikes but access via orders are available and the team are very helpful and knowledgeable about the e bikes. Highly recommend this store to everyone into biking ..not like the other stores...this team has the time to listen,help & repair or service your bike/s within reasonable time-frames for competitive pricing.

Amasing service and staff. Ian did an awesome deal on my bike (very gratefully, thanks Ian) and Chris took the time to help me make the right decision, thanks Chris.

As an older woman starting out I’m super impressed by the amount of stock they carry for women. Thanks to Rebecca :).

I’ve dropped in to other stores and they only have stuff for guys. Stoked that my husband found this gem so close to the highway that it’s worth the drive.

What a great shop and fantastic team. We were visiting from the Sunshine Coast to ride the local trails for a few days and needed some mechanical support. After a phone call we were invited to pop in and an hour later my bike was running smoothly and ready for the next days riding. Absolute champions and can not speak highly enough of the Bike Shop team.

For a beginner into the MTBworld this shop is unbelievable.

The customer service is next level. These days the franchise bike shops just want to sell and make money. The Bike Shop staff actually make you feel like family & want to take the time to explain everything and get you on the right wheels for you.

I will 100% recommend these guys to anyone

Awesome knowledge. Great customer service. Fast turnaround. We were researching E bikes and The Bike Shop were by far the best in terms of quality, price and the seamless sale process. Highly recommend!

I found this shop by referring from another bike shop as I was going to have my road bike service for the first time. I really didn't know what to expect but I was just so amazed and impressed with how professional the staff are. When I walk in there, I can already sense the care by just talking with the staff.

The work they did was just fantastic. My bike look from tired to looking like new. I just have no more words here on how good this place make me feel. Not to mention also that the pricing was so reasonable. If anyone is looking for anything to do with Bike, please check this place out first!!! 👍

Top service i couldn't find better people .thank you very much

Great staff, helpful, will get you going again!

Ian and his team are always super accommodating and helpful. Would recommend, review has been edited to 5 stars, Chris is a great and super helpful mechanic, Ian is an attentive and generous owner.

Absolutely excellent bike store!
I have had three bikes repaired with these guys so far and won't go anywhere else.
Despite the fact that two were Big W kids cheap bikes, I was never made to feel unwelcome or silly for not having a more expensive bike.
Timely repairs and great service thanks👍🏻

I recieved fantastic advice from my bike fit. The customer service was great and i now know what changes are needed on the bike. A few changes were made during the appointment and i noticed a positive difference on the bike immediately.

I have been going to the bike shop for over a year now and every time with out a doubt I get a Friendly greeting, great customer service and great prices, I will continue to get my repairs and services and possibly future bikes through you guys. You are all awesome 👌

Great service with prices that are hard to beat! A good experience dealing with a group of people that have a genuine passion for all bikes! Would definitely recommend!

Was really happy with the service received at the bike shop. They were super helpful and friendly and price was really reasonable. Would definitely recommend.