Michael Hill Essendon DFO Jewellery Store

I recently had an outstanding experience with this branch that exceeded my expectations. From the moment I walked in, I was greeted with a warm welcome and exceptional customer service. Their staff went out of their way to help me. If you're looking for a retailer with great service and products, I highly recommend this one."

Range of products to choose from with both male and female team. The staff atmosphere were great in selection. There a great attention and care provided by staff member. Definitely recommended the details of the products with respect and professionalism. I would strongly recommend this and that is why I gave my feedback to store manager as well and on google as well. Thank you

Great service by Rishi, explained thoroughly and helped me choose the perfect ring. Highly recommended.

Today Cathy helped me with purchasing a special gift for my mother. Cathy was so helpful from working through all my questions about price, sizing, delivery, pick up and exchange. Everything that was a challenge to get this piece for my mum was resolved because of the exceptional service I was given. Thank you Cathy, I will always be grateful for being able to make this happen for my mum.

Most delightful and helpful Staff. One of the Best services I have had. Many thanks to Jackie for going out of her way to help me. Also another thank you to Brett. Very happy place.

Michelle delivered great service wasn’t pushy and made the transaction very comfortable. Thank you

Sarah is so helpful and very kind to her customers and so lovely nature

Great customer service!

There was a male staff who was very pushy to make a sale. He was visibly annoyed when we said we’d look around before purchasing. We ended up buying the same item from Epping Michael Hill as the staff there were amazing, nothing like the appalling staff at the outlet

I asked for a diamond tester. She became very hostile shaking her head saying oh oh it's broken in a rude rude manner.
These people at Essendon fields are shifty conniving and dishonest players. How they even manage to sell jewelry is beyond me. Furthermore they are extremely rude with no sales skills or courtesy at all. I wouldn't buy anything from them. Beware. You've been warned. ANY 5 STAR REVIEWS YOU MAY READ FROM PEOPLE ARE FAKE.
AND.... THIER DIAMOND TESTER IS ALWAYS BROKEN SO IF YOU BUY A DIAMOND THEY CANT EVEN SHOW YOU THAT ITS REAL. Appalling.
She became hostile when asked for a diamond tester shaking her head saying oh oh it's broken.
I was so upset I wanted to spit in her face.
How do you run a jewellery store with no diamond tester? There should be 3 or 4 in the store.
LIAR.