JB Hi-Fi Essendon HOME

Great customer service, team very informative and great prices.
Purchased a Philips Easy Touch Garment Steamer and I love it.

Amelia from JBHIFI Essendon was brilliant to deal with. Had an issue with my coffee machine purchase. She was able to assist and swap over the machine without any problems or headaches. Best customer service I have had in a long time, staff could learn a lot from this team member. Cheers

Went in for a new phone contract and dealt with Johnny and Minh, both of whom were excellent. Johnny was a pleasure to deal with, easy going and was very informative. All the staff in store were very helpful. Highly recommend!

Staff were helpful as ever. Great choice of products.
Competitive prices.

I went into the store today to buy a mobile phone that I really didn't have much knowledge about. The team member there named Alex was very helpful, friendly and answered all the questions I had before choosing the mobile phone. He went above and beyond to explain everything to me to help me make my choice. Thank you very much Alex. You're a champ. Keep up the excellent work.

Amazing location right at DFO. The staff are friendly and the store is extremely spacious (unlike a lot of other JBs). They are a home store so they have everything from movies, music, gaming, tvs, washing machines, vacuums and plenty more.

Cannot recommend Patrick enough from the DFO Essendon store. I’m thankful that I landed at this store as I’ve shopped around and Patrick helped me out - he was very knowledgeable and compared prices for me on-the-spot. He was patient and walked me through the options. Very happy customer - I’ll be back!

Great service!!!! I came in and exchanged the wrong item that I bought through online and the staff from the counter help me very well . Thanks Dan and co; keep up the great service goin cheers !!!

What a fabulous team at JB@Essendon Home! From sales to delivery to refunds, they are always happy to help with a friendly smile. You won't leave the store disappointed or confused, the star legends are champions at resolving just about any issues you have even after delivery! I have no words enough to describe their superstar service level. Shoutout to the team : Justin, Jony, Patrick, Nicholas, Maria (The lady with the great hair!). And of course never forgetting Vanessa, the loveliest lady who was so patient in product recommendations, giving discounts and sorting out my deliveries! YOU GUYS ARE LEGENDS! Probably the best JB store I have ever been to :)

Had a great chat with their employee today. We were looking for appliances and it was a thorough review of our best options. Will go back.

BEST JB STORE … hiding away in the Essendon DFO. No parking problems! Excellent layout . Great friendly helpful staff.

Was great, staff recommend me to go to the good guys to look for what I wanted instead of working out a deal

Always have stock of what I want. Nice staff, very helpful here.

This store is bigger compared to others so many chances of you getting your product plus ample staff to assist.

Staff are always really helpful. I often drive a bit further to go to this location for that reason

Big and spacious with great range of products
I got a product with the best price it was on clearance items

Had a wonderful service from Amelia for an exchange of a smart watch. Store looks fantastic and large.

Fantastic service from the store manager John and staff member Maria helping us with a phone pre-order, after incorrect advice given earlier. Great to see a business going out of their way to help a customer. My son has regularly received great service from this store, so this will be our go-to JB. Thank you from a grateful customer.

Very pleased they held the product I needed. Good service 👍

Good range of products. Tidy store. The salesman minh is a champ. Highly recommended