Westgate Medical Centre

I called for the very first time at this medical centre and honestly speaking the receptionist over the phone named Chloe was amazing. Very polite, soft spoken and very much helpful. These kind of lovely employees really make the business worth running it. Thanks Chloe once again for being a great human. . Stay blessed 😇

I was prompted to write this review after reading the reviews on the clinic while waiting for our appoint. I waited until after our appointment to write the review in fairness to all and to give benefit of doubt. On reflection this review is contrary to many, nice and well deserved.
My family and l have been coming to the clinic for a number of years. Yesterday we were checked in by Jenny. Her kind and welcoming approach makes our visit to the doctor with our children less stressful each time. On many occasions she has helped sort our issues and gone above and beyond without any fuss. Thank you.

We just love Dr Harvey, she is currently on maternity leave, but is back next month.
Had all our childrens vaccinations here.
A good variety of doctors.
Cons are its hard to get on the phone during a weekday - the app helps go around this but isnt the best. Love the self check-in.

Doctor Ulla listens to his patients and makes them feel heard. He doesn’t just try to get you out of his chair as soon as he can like other doctors.

It’s been about 10 years that I have been seeing Dr Samadi and have had very positive experience with all my visits. He is very caring and great at his job which is very important for me as a patient.

I wanted an experienced female Dr as well for PAP smear and pregnancy and Dr Samadi referred me to Dr Manjula.
Dr Manjula was so kind and supportive during my pregnancy that I felt extremely lucky and safe. I will never forget that and always grateful for her support .

Ethan the administrative consultant at Westgate Medical Centre was remarkable with his professionalism and cordial manner in order to assist my mother to see a doctor in a timely manner.
Also his understanding that my mothers English vernacular is limited in order to speak to a doctor in this regard.

Thank you Ethan. 👍

Great doctors and receptionists, every single visit is a pleasant one ( as pleasant as visiting doctors can be anyway), hubby took little one for a visit today. The doctor was very nice, great approach to the little
one and even offered a candy 🍭 at the end of the visit. How nice is that ☺. Thank you West Medical Centre Team 🙏

I’m very surprised by the other reviews about this medical centre as the experience I had today was nothing short of phenomenal!.. Emma one of the receptionists was very polite, friendly and caring, booking me in at very short notice and working hard to get me created in the system quickly to ensure a quicker wait time.. within a short wait I saw Dr David and his care and knowledge was excellent!.. I went in with no idea of how to handle my ailment and left with a solid plan to assist me in my recovery inclusive of a bulk billed referral plan and hope for a pain free future! Thank you so much team Westgate medical! Keep up the great work!!!

I have spent... A while... Looking for a GP. I found a really lovely Doctors here. He is clearly very kind, and if he had the time and resources available, I do believe he would have helped me. The current system is not working (nationally). I have been looking for a doctor to take me on for three years, and I have MCTD.
All in all, he was one of many rejections, but the only one who treated me like a human being.

My family including my new gorgeous grandson have been seeing Dr Feda Eqbal for over 20 years. Sometimes he is too busy, no doubt about it, but has always taken great care of me and mine.

Thank you for your excellent service and prompt helpfulness by all the reception staff. Michelle was extremely helpful in solving issues and I would recommend this clinic to everyone. During these busy times it is nice to be served by intelligent lovely receptionists and Michelle ticks all the boxes when it comes to friendly, quick and helpful medical staff, she genuinely cares to make your visit a seamless one. A great medical clinic. Dr Marisa has always provided thorough medical care. I couldn’t recommend highly enough!

If I had written this review 6-8 months ago, it would have been one star maybe 2. But I have been working with Dr Farha Hussein for the past 6 months on a chronic back pain issue. She has linked me to pain management, a neurosurgeon, and a rheumatologist. In the time I have been in Australia, I have never had an experience where a GP followed things up even when I was not with them. She has been attentive, understanding and has listened to me. I am having surgery to fix my back in the next couple of weeks and I believe 100% that any doctor other than Dr Farha would not have been persistent and followed through. If she leaves, I will follow her anywhere. I see in reviews about the wait times at the clinic and I also have experienced the same, but the care I have received from Dr Farha trumps the wait time,

I attended this clinic this morning. I haven't been in since restrictions have changed, which now allows people into the clinic as opposed to calling to say you are there. They were quite busy which seems to be the norm for most clinics these days.
There was an old couple in front of me who were a little bit confused and anxious about where they needed to go next. They were looking for someone to help them when they spotted the receptionist Michelle. She asked them to wait a minute whilst she finished what she was doing and then came around to speak to them face to face (without the plastic screen which makes hearing difficult at the best of times let alone when you're old) Michelle treated them with the kindness and caring that seems to lack in so many people these days especially in Covid times. She took the time to listen to what they needed and helped them to where they had to go to.
They were so thankful to her and it obviously made their visit far less stressful than it could have been had they not received her help.
With all the negatives and harshness going on in the world at the moment it was so nice to see someone go out of their way to help this couple and restore some faith in humanity!

There's something special about this place. I have always felt accepted and my concerns taken seriously (even if they were stupid). Absolutely every doctor that I have seen there have been so caring and compassionate.

Dr Mariam is a professional, driven and genuinely caring doctor. She was very thorough and her comprehensive diagnosis is the reason why we found out about a terminal illness in very early stage. If it wasnt for her deep and rigorous diagnosis, we would have found out the problem too late. I am very grateful and blessed to have met her. I would recommend her to anyone who wants a doctor who cares and is kind, friendly and compassionate. Needless to say we will be going to her and thank her for her great work. She is a true asset to westgate medical centre team and her hard work doesnt go unnoticed with her patients.

Been coming to this clinic for over 8 years now, yes the wait times are a pain sometimes, varies from a half hour wait to 1 hour wait, and have to say over the time I have come across a lot of receptionists that have been rude, or in my opinion should not be dealing with the public.
DR SINA NIKNEJAD I will recommend he is great with my child, and takes the time to find out what is wrong when my family is unwell.
DR ARASH SAMADI is also another dr I will see if I am unable to see my regular dr, both drs I will recommend to anyone.

They are always busy as You would expect with covid etc but the doctor I see has always seen Me when ever I need to and has gone out of her way to help Me I'm Grateful to have found a good GP since covid has started Thank You Westgate Medical centre

Great Doctors and I am more than happy to wait Dr Eqbal is my regular Doctor but over many years. I have seen most of the Doctors at this practice. When you want the best you may have to wait. The wait time is a testament of how good and respected they are.
Dave Carr

Courteous and professional staff. Doctors are all good, from my experience. Waiting time has never been excessive. Can't see why others have given this clinic a negative review.

A few days a go i went in as a walk ins patient,I asked to see my regular doctor but been told it will be long queue.. yup! Dr Manjula Palepu getting busy and busier,she's awesome!! Very satisfied for her service. Then i booked to see whoever doctor available, not long sat there i got my turn,Dr Jimmy Lee Chung served me..his awesome too 😊😊