H&M

Had a nice shopping experience here, the staff here is excellent.

Would call out Dimpal here, she was understanding, focussed and had good communication; helped my daughter find the t-shirts she was looking for which would otherwise have been very challenging.

Had the pleasure of dealing with Dimple!
Was a great employee, talked me into and assisted me with the signup process and was very helpful and polite!

Thank you Manjot for such a warm and lovely customer service today at Werribee Plaza HnM.. I loved the way you assisted me with picking the best deals...❤❤

Very busy during Christmas times, hard to get the correct size sometimes as the store ran out of stock very quickly. Unfortunately I found some product range are only available in the Melbourne store but not in here.

I didn't go to H&M for a long time after I had a bad experience in the city centre. Today, I changed my mind. Tia at this store gave me amazing customer service. I didn't have data on my phone, so I told her that I am ok to skip the membership. However, she helped me with patience. She made me feel really comfortable while I was try to find membership. Beyond 5stars!!

I do love my H&M this place is huge and always a good bargain clean too

Beth is incredible! Friendly, stylish and so helpful. She took care and time to help me have an excellent shopping experience, and I walked out with four options for my night out! Thanks Beth - brilliant customer service!

The staff member was very nice he asked if I wanted to become a new member and with his advice he showed me to use offered discount so I saved around 30%. I was totally wrapped.

Great quality clothes for good prices, the style is really good as well.

Wonderful customer service :)!
Have shopped here many times throughout the years and the staff are always so nice especially those at the counter. I shopped here last Thursday (3/3/22) and was served by Fauziah. She was polite, friendly, and I even managed to get 25% off as she suggested I sign into my H&M app to check for discounts. I had actually uninstalled the app and forgot about it, but she was incredibly patient and waited for me to sign in/ re-install app. So thank you kindly for the incredible service Fauziah (even though she had a headache, she still showed professionalism and made the effort to chat - hope that headache eventually subsided) :)

Nice lovely showroom. Great stuff at reasonable prices. Loved it.

It has some great clothes and prices!
I went in this day to drop off old clothes/rags in their donation bin. They sort through it all and either recycle or donate what you drop off, and you also get a voucher for 15% off when you donate clothes. I love that they do that for the environment.

Personally i like H&M, because they take used clothes for recycling also they providing 15% discount cards for your used clothes disposal. This is great initiative, this way we can reduce dumping clothes onto the soil!!!!!!! Keep it up

Actually liked this for my son as the eclectic mix of clothing is really good.

Absolutely gorgeous stuff to choose from here 😍 😀
You'll find for kids so many beautiful clothes 😍 like I did today 🛍👗🤞

It was my first time in H & M and it is now mu favourite store. It contains the lastest trends at crazy affordable prices. But what did it for me was the customer service from Fotini. I am writing this because I don't think we give enough credit to great customer service. We take them for granted. But Fotini went above and beyond that and I wanted to thank her.

I got the wrong size at the Chadstone store and had to come here to change it as it was the closest. It was a bit of a hassle for the worker but he was extremely cheerful, and even learnt how to do returns from another store for the first time. My go to store, and pleasant customer service, I signed up for their membership (which has so many benefits, and no disadvantages). Most definitely coming again, and to the werribee store.

Was so pleasant to walk through a store with everyone having sales. So clean n tidy

Awesome shop, full of variety. The one thing which I love most about this shop is you actually can get any color you like. Not many places have that. Kids option are superb, specially for boys. Good price.

Great place to shop for my granddaughter, she loves this shop.