Spotlight Cairns

We have just had the best experience with Jessie at this store … she knows her stuff with exceptional product knowledge and advice. Highly recommended and a really great experience for us.

I just want to say a massive thank you to Shane who always goes above and beyond to give the best customer service.

There has been many of times I have been very down and Shane's manor, welcoming, beyond kind attitude has changed my mindset and made my day a whole lot better.

He is definitely a credit to spotlight.

Keep shining bright and spreading your joy

We were wanting to get some made to measure veri shades. I had read reviews online and was a bit concerned about more negatives than positives. Had Susie Dark visit our home to measure and I mentioned the reviews upfront as I am aware people tend to put negative reviews more so than satisfied customers. Susie was very upfront about them and their service they provide and some failings can be with head office appointment times etc.
Taking this on board we were extremely happy with her honesty, service and advise and provided us with her contact number should we have any issues. Went ahead paid deposit and order the blinds which were expecting in 6 weeks. Also received a text a few days latter to say materials were in stockso no delays expected. BUT what a lovely surprise to get a call from Josh at head office our blinds where in Cairns and hecould have Jamie fit them next afternoon between noon and 4 pm. Fantastic!!!

Jamie phoned on the day and advise a time he would be there and sure enough he was. Very professionally fitted and he takes pride in his work.

THESE WERE FITTED WITHIN FOUR WEEKS OF OUR ORDER.
Super surprised. I know our order was not a house lot and a bit smaller what very happy.

We were totally impressed throughout the whole process and we would highly recommend the Cairns crew to anyone.

Thank you to Susie, Josh and Jamie for your professional service and honesty.
Would gladly use again.

Was in Cairns for a quick turnaround, holiday rental, furnishing installation and urgently needed a couple of things. Spotlight saved the day as usual. Well stocked, great discounts.

Spotlight Cairns is a great spotlight store! It's absolutely HUGE and have lovely friendly staff.
There was so much variety of everything from sheets to furnishings and an amazing wall filled with prints - actually 2 walls plus more throughout the shop .
There were really good deals with so many cheap items.
I picked up some bargains as well as a few random items like $4 BONDS coveralls..? Unsure why they had Heaps of them but I bought a few. They're full price is $15!
Easy parking right out the front and the building is so nice and cold which is amazing in this Summer Heat!

Shopping on a Sunday was a much better experience .shelves were tidy l was faster through the checkout.

Great store and fantastic team of sales assistants to make you feel at home

I bought curtains, rods, bed spead. The shop attendants were very helpful. So many great things in this shop.

Big discount week better get it now before it’s gone

Great service and variety. Most goods are well priced. Parking can be a pain at times.

Incredible Sales Lady Spotlight Westcourt. Incredible service and love the stock they carry.

Lots of great prices in store. The gentleman on the front register area is so polite and extremely professional. Will definitely shop at this store again

Hi, I would like to praise one of your staff today that gave us the best service I have received in a very long time. I have been a local for a long time and come in regularly but this man was so wonderful to us. I have young children 10 and 8 and they now want to purchase on their own.I was busy trying to buy my goods and he was looking after my children at the other counter, I was worried about them taking up his time putting through the purchase but he was so wonderful to them. He is mature age. I was so thankful to him that day and I’ll never forget his beautiful words he said that day. (There is no time lost when learning) Thank you whoever you are. X date of purchase was 2/01/2023

So much stuff! If it's not here, it probably doesn't exist. Seriously.
My missus loves this place, and I don't wonder why.

customer service Jessica is the best person good professional advice and service...

Spotlight always a top star in product and customer service. Great store!

They have a large variety and friendly staff

They had just what we wanted. Quick and easy to find too.

Parking can be a struggle when it is busy but the customer service was great!

I recently purchased fabric from Spotlight Cairns. I was given a hand by Kaitlyn, who was not only extremely helpful and professional but friendly. She went above and beyond in her service I will definitely be returning to this store.