Westpac Branch Pacific Fair

Peta was extremely helpful In getting my business bank account set up. I Highly recommend her and the team at Westpac Pacific fair

Came in this morning with my toddler in a trolley and was assisted by the loveliest lady that just made it so easy for me. The new branch and staff need a pat on the back for putting up with peoples short tempers during renovations. New branch looks great and after switching banks 6 months ago iv been nothing but impressed

Peta was such a big help! Went out of her way to make sure my needs were meet, great customer service and so warm and friendly!!

Alex Zhang was exceptionally helpful yesterday. We came late in the day and whilst they had other problems going on, he recognised that we needed help and made time to sit with us and sort out some stuff.
Very professional and friendly albeit having a busy and stressful day!!

Peta is great lady! Very helpful and ladies at tellers are also very helpful!

Tina was exceptionally helpful, respectful and very nice. She was a pleasure to talk to. Thank you Tina.

Went into get some documents certified and I
received the best customer service today!

Very impressed!

Holly and Catriona at this branch were unbelievably helpful! What an asset for Westpac they are.

We always use WESTPAC for all our business.

Staff are exceptionally helpful.

I was a little bit late for my appointment this morning so I rushed into the hall in hurry while there was another lady entering the gate at the same time,a man ,who was standing behind the service counter,rudely asked me to hold on with a perfectly straight face. I don’t think it’s polite ,respectful and professional to a customer as an receptionist especially face to a new one who visits their branch first time . I felt uncomfortable.
By the way,the bank staff was nice.

I had called up earlier to ask if they could help. But I reached the bank 2 mins after 5pm. The bank staff came out right from inside, opened the door to me to be rude, said she had told me she will not open the door after 5 pm. She would rather just not open the door at all. I was not there to see her piled up frustrations.

Not enough tellers so queues are always long. Appalling lack of respect for clients. Take a packed lunch.

I am so disappointed with Westpac Pacific Fair I have made 7 phone call in 1 hour a recording says a team member will be with you shortly not a return call not a staff member picked up and answered my call if this is how you treat a customer it is pathetic is today’s business world.

Never got coin in coin machine….very disappointing

Don't waste your time

Staff giving wrong information and not helpful

This branch is actually closed.