TerryWhite Chemmart Rouse Hill

Customer services is pretty good and I believe it’s better to hand over script in store rather than ordering through app. I have deleted their app as today it took 40 minutes for them to look in to my order which means I have to call them twice as usual when I place order through app and guess what! Dispense wrong medication. Later I was informed that the medication is OOS.

Had a wonderful customer experience with Amanda. Came in for a flu shot and was over in a snap. Welcoming and easy to talk to. Very pleasantly surprised.

This afternoon I witnessed Prue (pharmacy staff) deal with an extremely sarcastic and rude customer. She handled the situation in a very calm and proffessional manner. I have been a customer for many years and all the staff are always happy to assist me.Well done Prue.

Went here for our AIA health insurance check up and the staff were really helpful and accommodating! The whole process was quite efficient !

We have always experienced an exceptional level of care at TWC Rouse Hill. Big thank you to Amy for her assistance with a holiday prescription today.

We would like to Thanks Linda for her excellent customer service. Really appreciate the way she did the third pierce for my daughter. All the best for your Uni and career.

Had my makeup done by Sharni for a wedding and was so happy with her work. She really listened to what I asked for and made me feel very comfortable. Would highly recommend Sharni as a great makeup artist!!

Just had my covid booster injection here today. I’m in the early stages of pregnancy. The nurse and staff were so caring towards me making sure I was okay, sitting me far away from other patients and offering me a vomit bag. It’s so nice to receive such lovely customer service. Thank you.

She did my makeup and I was so impressed with the results. She was very nice also and the service was impeccable. Would go there again to get my makeup done :)

I got my make-up done for my birthday by Sharni...quality experience! I have had my make-up done on a number of occasions from varying artists and companies externally, however Sharni from Terry White Chemist Rouse Hill wins in my experiences! The chemist and make-up artist provided a professional service and great results. The chemist was extremely accomodating for my time request needs and the service provided was second to none. My make-up turned out AMAZING and cannot recommend enough. Being a make-up service in a chemist may seem odd and daunting, but trust me in saying that you will not be disappointed! I will most definitely be returning for future events. It is difficult to find a place that is helpful, accomodating, professional and engaging...yet this chemist provides it all. I received so many compliments at my event on how great my make-up looked and I will recommend this service to everyone that asks me. Could not have had a better experience!! Thank you Terry White for making me feel and look beautiful on my special day 😊

Wife and I went in for a covid vaccination and found the whole process super organised. The service was impeccable by all the staff, but somebody give the nurse a payrise, she was amazing!

I asked one of the staff a question about redness in my cheeks and she was super helpful and informative, explaining in detail what might cause it and she gave me samples to take home and try. amazing service, left feeling very pleased :)

I had Sharni do my make up for my sisters 40th and she did an amazing job she was very professional and patient with me and my requests… everyone at the party complemented my makeup as she did an amazing job… I would 💯 go back and have her do my makeup again

Staff at the prescription service is friendly and explains things eloquently. It was a pleasant surprise over chemist warehouse burwood which take hours to service customers and not interested in their job. Highly recommend, hope they maintain same service level.

My parents had their covid booster and now the flu vaccines at this place, they are so impressed with professionalism and great customer service they received each time. Thank you and keep it up!!

Very organised and orderly process for Covid vaccinations. Staff were exceptional at directing a constant stream of customers there for vaccinations while at the same time managing other customers’ prescriptions and the rest of the store in general. Thank you.

super sweet and did my makeup flawlessly. I only needed a touch up and they did it free of charge :). lovely service

Always fantastic service from the staff and Pharmacists here. I was in the other day and I was served by Alex and Kaitlin and they were very helpful and friendly!

Great make up artist here if you need. Uses Napoleon products which you can redeem for having your make up done.

Sharnii did my makeup today and it’s amazing really love coming into this store she’s a beautiful and friendly person