Chatime Warringah Mall Green Street

Had a nice experience here with friendly staff and nice surroundings.
A lovely girl called Amber served us
A great place to have a rest on your busy shopping trip.

Good service and nice drink

Wonderful drink

Very rude workers, they sold us a big size of drink they mix it in one mixer and when they added the syrup and fruits it tastes like ice because they didn't mix each in one m8xer.. they just put full 3 cups in one mixer which made our drink tastes only ice and no flavour.
I asked her to change the kid cup only as its full of ice she ulregused rudely and said we don't make another one free you need to pay.
It's like stealing taking our money just for water taste drink.
The 2 girls with blonde hair was laughing and make chats between them that no way you will get anything.

I just ordered an Iced Matcha on uber eats and it arrived to me luke warm with no ice with absolutely no matcha taste so it just room temp milk, hard pass. Very disappointed as I paid $11 for this beverage lol.

Store is always understaffed meaning drinks always take longer than they should even when workers are working flat out. Seems like poor management for a store that gets very busy.

I paid 2 pearls but I got one but a yellow hair girl said we reduced the pearl amount from yesterday haha... and next day different worker and I got my amount lol

Menu doesn’t match the online ordering system which is extremely frustrating and confusing. Stood there being ignored by both workers for over 5 minutes. When one finally came near us and I asked if we could order through them not the machine, we basically got a yes with an eye roll back. Customer service skills could do with some work to say the least. Do not recommend.

Take out | A$20–40
One of the worst it’s the 4th time and the same problems there’s literally no boba in it I swear on omg what the hell do you guys do. Also the worst customer service. There was a girl with blond hair.

Disappointed. Unwelcoming manager, overly sweet tea, mushy tapioca

Poor customer service and so slow. 20 minutes for an order

Such a bad customer service. Asian girl working there is so much bad attitude and rude service.
Businesses like this should be shut.